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Click here or scroll down to respond to this candidateCandidate's Name
Reedsville, PA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYSelf-motivated, determined, and honest Project Manager. Dedicated team leader with the ability to build lasting client relationships, and adept at communicating effectively with customers and staff. With over 10 years of experience in the industry, I have managed a diverse range of projects across different sectors, including SaaS, Software Implementation, and Cisco Infrastructure. My primary focus has been on ensuring that projects are delivered on time, within budget, and to the satisfaction of all stakeholders involved. With proven skills in data analysis and modeling, risk assessments and utilization management. SKILLSClient Relationship ManagementEffective CommunicationTeamwork and CollaborationAnalytical SkillsProfessionalismAdaptability and FlexibilityProblem-SolvingProfessional DemeanorReliabilityTime ManagementTraining and OnboardingRelationship BuildingAgile PrinciplesWaterfall PrinciplesSage 300CREMicrosoft Office SuiteHTML, CSS, XML, PythonMicrosoft ProjectSmartSheetNetSuite OpenAirCisco InfrastructureIT Project ManagementEXPERIENCE01/2022 - Current Engagement ManagerCore BTS - IndianapolisSmartSheet managero Created workflows for project automation. This allowed for automatic smartsheet setup, along with emails that auto-populate to customer, account managers and assigned project manager for each new project allowing for a 20% increase in project setup efficiencyLead a team of engineers and projects across the US in the following areas: Healthcare, Research, Finance, Manufacturing, Gaming, and K-12 environmentsLeading 40+ waterfall projects from initiation phase to completionPeer review of engineering deliverables across the hybrid infrastructure departmentProject ManagerCore BTS - IndianapolisAddress and resolve project risks, roadblocks, and obstacles while securing resources to efficiently complete deliverablesDeveloped new project workflow materials to help with onboarding of new project managers. This increases new PMs onboarding by 15%Coordinated employee's schedules and assigned respective tasksCoordinated with clients to factor in their expectations and their needsDefined scope and goals for new projectsLead all aspects of project, including resource allocation, project documentation, client engagement and meeting presentationsLeading 30+ waterfall projects from initiation phase to completion 01/2021 - 01/2022 Project ManagerBlue Mountain Quality Resources - State College, PAAddress and resolve project risks, roadblocks, and obstacles while securing resources to efficiently complete deliverablesDeveloped new project workflow materials to help with onboarding of new project managers. This allowed the newly hired PMs to get up to speed more efficientlyCoordinated employee's schedules and assigned respective tasksCoordinated with clients to factor in their expectations and their needsDefined scope and goals for new projectsLead all aspects of project, including resource allocation, project documentation, client engagement and meeting presentationsLeading 20+ Agile projects from initiation phase to completion 01/2019 - 01/2021 Technical Operations SpecialistMinitab, LLC - State College, PAManage software deployment of Windows, Mac, Linux, and mobile devicesProvide support for desktop client-server, SaaS, and other current platformsTroubleshoot and repair desktop computers, servers, mobile devices, and other componentsPerform client-side deployments and updates on global technologiesIdentify, isolate, and deploy solutions to prevent and remove malwareCreate user documentation and training on company phone system 01/2016 - 01/2020 IT Manager / IT ConsultantG.M. McCrossin - Bellefonte, PAResponsible for both G.M McCrossin and McCrossin Foundations setup and network configurationsMaintained Sage 300CRE software configuration and updatesSetup and configured new company help desk systemCoordinated firewall replacement and setup at all sitesCoordinated virtualization of all servers to a VMware environmentImplemented the use of Veeam backup solutionResponsible for company phone plan with over 200 mobile devices and setup of MDM serviceMaintained systems infrastructure including all VMware virtual machinesScheduled, coordinated, and deployed server updates and preventative maintenanceMaintained all servers with full responsibility for 100% system uptimeProvided escalated IT support for all company sites across PennsylvaniaImplemented user training on all software and devicesProduced and maintained inventory of servers, workstations, peripherals, etc.Documented all network changes and system updatesImplemented company wiki site for project support and software documentationProvided support to accounting system including backups and yearly software upgrades01/2014 - 01/2016 IT AdministratorJohn R. Wald Company - Huntingdon, PACoordinated with multiple state correctional facilities for project setupResponsible for procuring and installing all necessary equipment for system setup and developmentDeveloped and maintained a catalog of all databases by platform, function, deployment, and other pertinent data to evaluate opportunities for elimination of duplicate, redundant, or unnecessary workDeveloped and maintained documentation relative to the code, procedural instructions for internally developed applicationsScheduled, coordinated, and deployed server updates and maintenanceMaintained all servers with full responsibility for 100% system uptimeProvided escalated IT support including hardware, and application supportProvided user training upon completion and deployment of internally developed applicationsMaintained an inventory of all servers, workstations, peripheralsDeveloped new company website01/2013 - 01/2014 Associate IT EngineerRTD Embedded Technologies, Inc. - State College, PAMaintained systems infrastructure including all VMware virtual machines, Cisco, Brocade, HP C-class blade servers, and Juniper hardwareScheduled, coordinated, and deployed server updates and preventative maintenanceMaintained over 15 servers with full responsibility for 100% system uptimeProvided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application supportCreated wiki pages for full documentation of all projects and updates for future reference01/2007 - 01/2012 Engineering TechnicianReese Engineering - State College, PADevelop training materials for CADD systemsTrain staff and users to work with computer programsDesigned/updated LISP routines to ensure drawing efficiencyPrepared drawings for MEP and fire protection systems utilizing contract specificationsLead design specialist in fire protection layouts and drawingsEstablish and maintain CADD Standards for MEP design and drawing disciplinesAdhere to strict quality levels and project deadlines 01/2003 - 01/2007 Lead Mechanical TechnicianGannett Fleming, Inc. - Camp Hill, PADrawing database updatesDetail and Schedule database design and updatesPrepared drawings for MEP and fire protection systems utilizing contract specificationsCoordinated drawing package and specification reviews / review preliminary and final drawing files / performed site surveysCollaborate with regional Civil departments to ensure timely completion of projects while adhering to strict quality levels and project deadlines 01/2001 - 01/2003 Chief DraftsmanPAC Industries, Inc. - Harrisburg, PAWeb master for company web siteEstablished project set-up requirements in various CADD systems / coordinated drawing package and specification reviews, reviewed preliminary and final drawing files for multiple locations & projectsEDUCATION AND TRAINING2009/20132004/20051999/2001Bachelor of Science in Information Technology University of Phoenix General Engineering Classes - Harrisburg Area Community College Associates of Science in Computer Aided Drafting and Design - Thompson Institute VOLUNTEER EXPERIENCETae Kwon Do Instructor (2008 2021)Youth Multi-Sports Coach (2012 2019)Mifflin County United Soccer Club Travel Coach (2016 - 2022)Mifflin County United Soccer Club Treasurer (2021 Present)U.S. Soccer Federation Referee (2021 Present)Mifflin County Junior/Senior High Boys Soccer Coach (2022 Present) CERTIFICATIONSCAPMCertified Scrum MasterREFERENCESReferences available upon request |
