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Title Administrative Assistant Customer Service
Target Location US-GA-Sparta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.Manage time and priorities in multi-task environments.Effective problem solver, able to assess situation and identify solutions.Work as part of a team and maintain a professional and positive environment.Microsoft Office Applications: MS Excel MS Word MS PowerPoint MS Outlook.Communication Platforms: Zoom Google Meet.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology EDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences  Medical Administrative Assistant, 2022 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate WORK EXPERIENCEHancock County Board of Education  Sparta, GA 05/2015  Present CustodianTrain new hires, answer inbound phone calls, and document inventory levels.Keep facilities in clean and orderly condition.Manage time and priorities to ensure duties are completed within established timelines.Adhere to prescribed cleaning and security techniques and practices.Act in a polite and professional manner when approached by clients to answer questions. Private Duty Care  Sparta, GA 05/2004  05/2015CaregiverMaintained a safe, secure, and healthy environment.Assisted with activities of daily living  personal hygiene, mobility and feeding.Handled light housekeeping duties, prepared meals, and ran errands.Completed daily logs documenting patient condition and activities and any changes to patient care plan. Saint-Gobain Perfume Factory  Sparta, GA 04/2013  04/2014 ManufacturerLoaded bottles into machines and packed perfume bottles.Cleaned damaged labels and documented production levels.Met production quotas and completed various duties as needed.

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