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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLESalesforce DeveloperCharlotte NC,PROFESSIONAL SUMMARY:10+ years of IT experience with 7+ years in Salesforce in all phases of the Software Development Life Cycle (SDLC), including Requirement Gathering, Design, Development, and Implementation of projects in the Force.Com Platform and SQL Developer.Experience on the Salesforce CRM platform and worked on Sales Cloud, Service Cloud, and Marketing Cloud.Used Copado for automated continuous integration and continuous deployment (DevOps).Good Experience in Salesforce.com Configuration and Design of Sales Cloud, emphasizing Sales Cloud solutions.Worked in Omnistudio & Developed Optimized, and improved the overall runtime of Omniscripts, DataRaptors, and Vlocity Integration Procedures using best practices,Experience implementing all modules of eCommerce (Product Information, Content Management, Order Management, Pricing, and Promotions) in B2B environments.Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.Experience in Working with Financial Force for Complex financial needs.Experience in integrating Salesforce and external applications using REST, SOAP APIs, Oath, and Single Sign-On.REST and METADATA APIs for different Cloud integration requirements.Configured salesforce and marketing cloud integration user along with configuration in salesforce.Experienced in Lightning components and Aura Framework.Experience in integrating Salesforce with ERP applications like SAP, Oracle, and NetSuite using Informatica, and MuleSoft.Knowledge of AWS services relevant to Salesforce development, such as AWS Lambda, API Gateway, and S3.Worked on Financial Force for financial revenue management, reporting, and Accounting.Developed multiple lightning components using lightning web components (LWC) Aura framework & and Salesforce lightning design system (LDS).Experience in building reusable Lightning components and using Lightning Framework.Experience in SFDC development using the APEX classes, Apex Triggers, Trigger framework, Test data factor, Batch Classes, Visualforce Components, Standard & Custom Controllers, Reports, Salesforce CLI (SFDX CLI), VS Code, Force.com IDE, Eclipse with SOQL, SOSL.Extensive experience developing declaratively (Configurative development) Such as Profiles, Roles, Page Layouts, Org-wide default (OWD), Sharing rules, workflow rules, Approval Processes, Escalation rules, Assignment rules, Process builder, flows, Reports/Graphs, and Dashboards.Strong experience with SFDC configuration, customization, programming/Integration with SOAP &REST API, Web services, and AppExchange products.Experience in data migration from Legacy Systems using Data Loader, and Jitterbit.Configured Service Cloud to handle Case management, Email-to-case, Web-to-case, Queue & Skill based routing.Experience working with Cloud Craze and Commerce Cloud B2B.Worked within the Lightning Service Console for the organization and set up Omni-Channel, Live Agent, and Case routing.Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.Extensive experience in using continuous integration tools like Jenkins, and Bitbucket.Experienced in Migrations/deployments between sandbox and production environments.Experience in Designing Visualforce pages with JavaScript Remote using client-side technologies like JavaScript, AJAX, and CSS.Technical Skills:Salesforce Technologies & Tools: Apex Language, Apex Trigger, Apex Class, Sales Cloud, Visual force (Page layout Controller). Templates, Formula Fields, Validation rules, workflow and approvals, AppExchange, Data export and Import wizard Workflow and approvals, Field updates, Outbound/Inbound Messages, Reports, Custom Objects, Custom Settings, Custom Labels, and Tabs, Copado, Email Services, Security Controls & Custom Application and Sandbox environment, OAuth, Jenkins Apex API, Apex Data Loader, SOAP, ETL Data Extraction, Salesforce DX,Force.com Apex Explorer, Force.com Migration Tool, Workbench and Eclipse IDE with the plug-in, Migration tool, Lightning Component Framework, Lightning App Builder, VS Code, Financial force.Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud (Community), Health Cloud, Marketing Cloud, B2B Commerce Cloud.Databases & Query Languages: Oracle, Microsoft SQL Server, SQL & PL/SQL.Integration: Jitterbit, Informatica, MuleSoft.DevOps/CI/CD: GitHub, Azure DevOps, Jenkins, SonarQube, BitbucketProgramming Languages & IDE: C, Java, JavaScript, jQuery, SQL, SFDX, HTML, XML, CSS, Eclipse, Cloud craze, Vs Code (Visual Studio Code).AppExchange Products: DocuSign, Conga Composer, Field Trip, Config Workbook.Productivity Tools: MS Office (Word, Excel, PowerPoint), MS Visio, MS Outlook, OneNote, OneDrive, Google Drive, Lucid charts, DocuSign+Certifications:1.Certified Salesforce Administrator,2.Certified Salesforce Platform Developer I,3.Certified Salesforce Service Cloud Consultant,4.Certified Copado Fundamental-IProfessional Experience:Sr. Salesforce DeveloperClient: Beyond Trust August 2023 Till NowIndustry: Information Technology (Enterprise Security)Responsibilities:Performed the role of Salesforce Developer in the Organization.Involved in creating and customizing Email templates and configuring them to the email alert within the workflow rule for a standard/custom object.Configured Sales Cloud to align with sales processes and workflows, improving sales efficiency.Involved with Billing and order management modules of the Quote to Cash process along with third-party packages like cyber source payments.Worked on DocuSign integration with salesforce for eSignature to provide electronic exchanges of contracts and signed documents to multiple users at a time.Configured and customized Salesforce Sales Cloud applications to meet business requirements.Developed and implemented lead scoring and qualification models to prioritize sales efforts.Performed Metadata and Master data migration using SFDX.Worked with functional leads to transform and develop new requirements into design, implementationDesign, develop, test, and deploy custom solutions on the Salesforce platform.Implemented SAML-based SSO for authentication.Worked on VS code to connect orgs using SFDX.Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.Created customized pdf files by using visual force pages and Apex classes then attached to the DocuSign templates and sent directly to the users.Integrated SFDC with Oracle ERP for order management system using Informatica.Create Apex classes, triggers, Visualforce pages, Lightning components, and other custom code as needed.Integrate Salesforce with other systems and applications, both internal and external.Created Jenkins pipelines for Deployment in Multiple Environments integrating SFDX docker setup.Provide technical expertise and guidance to the development team.Implemented Wave Analytics, and created datasets, dashboards, and apps for Opportunity, Accounts, and Cases.Developed Apex classes and Apex triggers for various functional needs of the organization and managed the version of code through GitHub.Integrated secure API's by obtaining tokens through login endpoint and basic OAuth authorization process.Working with Single Sign-On (SSO)/ OAuth /Connected Apps / IDPs and/or their implementations.Working on portals like Service Portal and Partner Portal and had a good knowledge of Customer Portal.Configure and customize Salesforce to meet business requirements.Linked a Dev Hub environment with a packaging environment using Salesforce DX(SFDX).Utilize declarative features such as workflows, process builder, and validation rules.Follow best practices for Salesforce development.Ensure that changes comply with development and security policies.Developed different Visual Force Pages to suit the application's needs using different Visual Force components.Very good experience in using a Data loader and cleansing and de-duplicating Bulk loads.Used Sandbox for testing. created, and managed packages and migrated them between Sandboxes and Production environments for final implementation.Sr. Salesforce Developer/AdminClient: American Cancer Society, April 2019-July 2023Industry/Domain: Non-Profit / HealthcareResponsibilities: -Worked closely with businesses to gather requirements, and implement projects.Administration (Salesforce application/platform configuration and management/deployment including Marketing tools such as Pardot, Engagement Studio, and Social Studio).Worked on Apex classes, Controllers, Extensions, and Triggers for various functional needs.Preparing Conga documents and generation process followed by DocuSign integration.Designed various tabs and web Pages using Visualforce pages and controllers to customize the UI.Integrated Inbound and Outbound flow with Salesforce using security oAuth 2.0Expertise with healthcare Insurance systems with claim entries, validation, pricing, audits, and analyzing information across the verticals.Troubleshoot and resolve technical issues related to the Salesforce Commerce Cloud platform.Delivered continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design, and project coordination.Involved with Billing and order management modules of the Quote to Cash process along with third-party packages like cyber source payments.Setting up CI/CD pipelines for Salesforce applications using AWS Code Pipeline or Jenkins.Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications,DocuSign integration for conga documents for E-signature.Deployment Automation Develop and maintain automated deployment pipelines using tools like Jenkins, GitLab CI/CD, or similar, to streamline the deployment process and minimize manual errors.Integrated features developed using Visualforce pages, Lightning Aura Components, and Lightning web component (LWC).Implementing monitoring solutions on AWS using services like CloudWatch.Designed and developed Omnistudio applications, ensuring adherence to best practices and delivering solutions that align with business objectives.In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.Proficient in designing, developing, and implementing solutions using the Health Cloud Object model.Implemented Configuration, Customization, and Development withSalesforce.com on Commerce Cloud, Sales Cloud, and Marketing Cloud.Developed various Custom Objects, Entity-Relationship data models, and validation rules on both custom and standard objects, Components, and Visual Force Pages.Deep understanding of healthcare industry standards, regulations, and data privacy requirements, ensuring compliance with Health Cloud implementationsExperience in integration of salesforce using Apex, Visualforce, REST API, Lightning UI, and integrating salesforce with third-party applications like Java, GitHub, and Oracle.Implemented security settings, object-level security, field-level, and record-level security.Worked on prioritizing tasks across all their patients needs with Health Cloud.Working in Vlocity Omni Script, Data Raptor, Flex Card, and Integration Procedure.Involved in the enhancement and development of different LWC components.Made new feature enhancements on Service Cloud, Sales Cloud, and Tools using Lightning and Vlocity.Works with the Pre-Sales Team to drive Sales Growth for the Community Cloud Products.Implemented Marketing Cloud from scratch and successfully implemented Sales Cloud with Marketing Cloud,Trained and worked in Copado for committing components and deployment.Implemented Copado to improve the efficiency of salesforce release management and version control.Implemented Data Loader to load data from the Marketing Cloud to the Service Cloud.Developed test classes with more than 90% coverage and ensured the apex code's quality.Used Data loader to load bulk data from CSV files.Hands-on experience in developing Salesforce Lightning Web Components (LWC).Data migration and updates through the tool provided by Salesforce.com and Copado tools.Mapped personal and professional caregiver networks with Salesforce health cloud.Responsible for committing the MuleSoft code using the bit-bucket repository.Worked on Health Cloud and was involved in configuring and integrating CTI for Inbound and Outbound calls.Implemented the Confidential Healthcare Payer framework to support converting the Confidential MN claims processing system to the HIPAA 5010 standard.Used WSDL2APEX for inbound integrations to create records in salesforce.Deployed code using Copado to the next environments also used back promotion featureUsed Asynchronous Apex and future methods to push the Governors limits.Environment: Apex Web Services, XML/XSD/WSDL, APEX Triggers, APEX Classes, Ansible, GitHub, Auto Rabbit, IAM, SOAPUI, Siebel, PeopleSoft, Custom Pages, Custom Components, JavaScript, JSON, Custom Objects, HTML, CSS, JavaScript, jQuery UI, jQuery Mobile, Salesforce Mobile packs, Firebugs, Salesforce1, Workbench, Bitbucket.Salesforce Developer/ AdministratorClient: AbbVie, North CarolinaIndustry/Domain: Biopharmaceutical company January 2017 February 2019Responsibilities: -Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards.Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules, and Auto Response Rules related to the Lead Management module in Sales Cloud.Used Azure DevOps to handle continuous integration and deployment process.Expertise in aura framework, Lightning Components, and Salesforce Lightning Design System (SLDS).Use Python unit and functional testing modules such as unit test, unittest2, mock, and custom frameworks in line with Agile Software Development methodologies.Responsibilities include leading business requirement definition, translation of business requirements into SFDC terminology, and Service Cloud solution design review to ensure business requirement fulfillment.Extensive experience configuring and designing the Salesforce.com CRM solution to meet business requirements and support existing business processes.Implemented CPQ solution using Steel brick CPQ and Contract Management (CLM) for various customers in industries.Worked with Conga Composer to generate Word, Excel, and PowerPoint documents for various purposes client documentation for product guidelines to presentation and data representation in front of future clients.Working with different aspects of Web Services (XML, WSDL, SOAP, REST).for communicating with the internal PHP system.Worked on the internal application that was used for Field agents using the Field Service Mobile app which field agents would use to access on their iOS and Android phones and tablets.Experienced in Developing Salesforce Lightning Applications with the combination of Lighting Bundles, Salesforce Lighting Design System, Apex Controllers, Aura Framework, and Lightning App Builder.Designing and deploying solutions that optimized the Sales /Service cloud functionality and led the implementation of these solutions.Implemented various Cloud integrations with SOAP and REST APIs and wrote functional designs using Agile methodology using sprints and standups.Experience with implementing 3rd party AppExchange products such as but not limited to Conga, Adobe E-sign, Conga, DocuSign, Dupe Blocker, etc.Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component-Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.Worked on Service Console for Cases.Integrated CPQ system with multiple CRMs like Salesforce, MS Dynamic, and CRM On Demand.Build new processes and functionalities using Batch Apex for Robust Email Integration between Salesforce Marketing Cloud and Salesforce.Experienced working on Agile Scrum and Waterfall methodology.Prepare test cases, and test scripts for Navigational test, Functionality testing, UAT, and GUI testing.Used SQL queries to collect relevant information from the company's database.Developed a Data Model in the Marketing Cloud for the Data Extensions using Synchronized Data Extensions, Shared Data Extensions, and Salesforce Data Extensions and used filters and queries.Worked on salesforce CRM changes required to support the designed architectural data model and business processes in Marketing Cloud.Consulted on designing and implementing Salesforce CPQ Cloud and Salesforce solutions.Acquire user requirements and designs for the Salesforce.com CRM to capture all sales and marketing needs.Implemented Service Cloud by decommissioning and migrating the existing Siebel Servicing Portal.Implemented Marketing Sales, Customer Service, Call Center & Support Administration.Used MS-Visio for flow-charting, - Case process model, and architectural design of the applicationImplemented the Rational Unified Process (RUP) methodology guidelines with its various workflows and artifacts in Requirements Management and Development.Implementing Sales Cloud, Service Cloud, Chatter, and custom applications in Force.com.Responsible for business process analysis that includes requirements facilitation, definition and analysis, alternatives, software selection, prototyping, business process design, and mapping.Developed dynamic Salesforce.com Visualforce pages using Apex page functions and actions, designing them using HTML, CSS, and JavaScript.Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.Interfaced with developers, analysts, customers, and project managers to discuss requirements and recommended solutions, to help resolve issues.Environment: Project Management, Quality Center, Excel, SQL, My SQL, Salesforce Marketing Cloud, Agile, Outlook, MS Office, MS Project, Rational Rose, Rational Requisite Pro, RUP, UML.Confidential, Owings Mills, MD, AnsibleSalesforce Admin / DeveloperClient: Walgreens, Deerfield, ILIndustry/Domain: PharmaceuticalServices/Retail July 2016 December 2016Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.Created Workflow rules on various standard CRM objects like Accounts, Contacts, Opportunities, and Cases to support the Business logic by creating tasks, email alerts, and triggering timed-based workflows.Created page layouts, and search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.Created templates, approval processes, and approval page layouts and defined approval actions on them to automate the processes.Designed several Visual Force pages/overridden standard Salesforce layouts to display customer-related information upon extracting data from end systems.Developed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.Created test scenarios on the Sandbox environment, created packages, and moved them between Sandboxes and Production environments to place final implementations.Proficient in Data Migration from Legacy system to Salesforce CRM Using SFDC Data Loader and SFDC Excel Connector.Retrieved some data and its functionality from Third-Party APIs and displayed with the LWC.Used Apex Data Loader to insert, update, and bulk import or export of data to/from Salesforce.com Objects. Used it to read, extract, and load data from comma-separated values (CSV) files.Developer scheduled imports, and scheduled exports to move the data in and out of the Salesforce application.Used the Standard Outlook Plug-in to integrate with Salesforce and extended the plugin to pull Contact Object, custom objects, and their related data to Outlook for internal use.Created various Reports (tabular, summary, matrix, pie charts, dashboards, and graphics) and Report Folders to assist managers in better utilizing Salesforce as a sales tool and configured various reports and for different user profilesEnvironment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XPSQL DeveloperClient: Aker Solutions, Houston, TXJuly 2013 May 2016Interpret business requirements, design solutions, perform analysis, perform unit testing, perform troubleshooting and resolution of defects, perform relational Database modeling (Oracle 11g/12c), perform code reviews, and maintain the Enterprise's internal and external application as mentioned above using Oracle technology modules using Oracle 11g/12c Database SQL, PLSQL, Pro* c, JAVA, JSON, XML, HTML, Oracle Forms and Reports and Oracle APEX 4.0/5.2.Performance and Tuning Oracle 11g/12c SQL and PL SQL code to achieve excellent system performance and less response time.Developed the enterprise framework to integrate external systems like Webex, Hub spot, Prometric, Vertex, PayPal, and Adobe output designer applications using Oracle PL SQL advanced techniques.Rewriting Legacy systems written in VAX system, Pro*c, C++, and COBOL technologies into new Advanced platforms using Oracle SQL and PLSQL technologyDesign and develop the external Email SMTP services integration framework to send emails with the HTML template and attachments.Perform troubleshooting, fixed and deployed many Python bug fixes of the two main applications that were a main source of data for both customers and the internal customer service team.Develop and integrate the Organizational webinar platform application using Oracle PL SQL.Develop and maintain Customer service applications using Oracle forms & reports.Integrated the PHP web pages with Oracle web programming techniques.Involved in migrating Oracle 11g to 12c upgrade.Have extensively used all Oracle PL SQL advanced technology concepts using UTL HTTP, URL HTML, UTL_FILE, Java source, UTL_SMTP, DBMS UTILITY, etc. packages.Involved in system integration testing, user acceptance testing, bug fixing, hotfix, and production support activities.Design and development of organization finance reports account receivable operations, student course, grade, program and designation completion certificate generation process, customer success operations, and service desk operations support.Assist and troubleshoot migration issues around upgrading from Windows to Linux.Involve in all Agile Scrum methodology framework-related meetings including daily stand-ups, Backlog Grooming, Sprint Pre-planning, Sprint planning, Sprint Execution, and Sprint Retrospectives.Document technical solutions, and give demos and training to the internal end users, Service desk, and stakeholders.Environment: Oracle 11g, Oracle 9i, SQL Developer, SQL Loader, TOAD, UNIX, SQL Server, JiraEDUCATION:Bachelor Of Technology in Computer Science,Vyas Institute of Technology, India |
