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Title Customer Support Quality Control
Target Location US-NC-Winston-Salem
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SUMMARYHighly skilled Sheet Metal Mechanic with experience in assembly, fabrication, and quality control. Strong communication and customer support abilities. Seeking a challenging position to utilize expertise and contribute to the success of a company.SKILLS Solid communication skills Customer support Call center operations Documentation and reporting Payment processing Membership renewals Assembly Clean Room Blueprint Reading Press Brake Machine Fabrication Manufacturing Windows Materials handling Mechanical knowledge Hand tools Lean manufacturing Quality control MachiningPROFESSIONAL EXPERIENCESheet Metal Mechanic/Foreman The Royce Company - Knightdale, NCMarch 2021 to PresentResponsibilities: Pull inventory and run parts through the machines Label and bend parts according to specifications Ensure accuracy and quality of finished productsFlagger/Traffic Control Wright - Durham, NCOctober 2020 to March 2021Responsibilities: Maintain traffic flow and ensure safety in construction zones Direct vehicles and pedestrians according to traffic control plans Communicate effectively with team members and driversAssembly Line Worker Caterpillar - Sanford, NCFebruary 2019 to August 2020Responsibilities: Implement well-organized assembly strategies to meet production targets Position and align components accurately for assembly Verify compliance with design specifications and quality standardsAssembly Worker Moen Incorporated - Sanford, NCJanuary 2018 to February 2019Responsibilities: Perform assembly tasks according to standard operating procedures Inspect finished products for defects and ensure adherence to specifications Maintain a clean and organized work areaCustomer Service Representative Conduent - Cary, NCAugust 2017 to January 2018Responsibilities: Maintain and update customer database with accurate information Research and resolve customer problems and requests Handle customer complaints and provide appropriate solutions within specified time limitsSheet Metal Mechanic Hill Air Force Base - Clearfield, UTApril 2016 to July 2017Responsibilities: Perform quality finishes by trimming and deburring assembled parts Prepare metals for industrial processes by cleaning and removing impurities Use power tools to grind, sand, and polish metals, plastics, and wood productsEDUCATIONHigh School Diploma Bonneville High School - 2015

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