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EMAIL AVAILABLEPHONE NUMBER AVAILABLEAbility Summary10 + years customer service experienceMotivated and skilled at meeting customer needs with expert customer serviceWorked effectively with diverse team to accomplish daily objectives and goalsOvercame customer objections using persuasion techniques and product knowledgeExcellent computer and time management skillsEmployment HistoryRemote leasing specialistMainstreet Renewal leasing company 04/2022 - 11/2022Functioned as a virtual on-demand leasing agentProvided assistance to lessee with filling out leases, helping them pick the house that best fits their family, assistance with federal help programs to help pay rent, put in work orders for any repairs needed in the house, answered calls with any questions.Remote Independent ContractorLive Ops Greenwood, SC 11/2021  4/2022Functioned as a virtual on-demand agentProvided support for client operationsGreeted and actively engaged customers to determine needsProvided technical assistance to customers and upsold productsResolved customer issues in a timely mannerBartenderAmerican Legion Post 27 Gallipolis, OH 8/2010 - 4/2018Trained and supervised bar staff to deliver exceptional customer serviceMaintained aesthetic bar appearance through continuous cleaning and organizationOperated POS systems, entered orders, accepted, and processed paymentsEngaged customers with warm conversation to encourage repeat businessStocked service stations, removed trays, maintained clean work areaComplied consistently with strict sanitation standardsPharmacy Technician TraineeCVS Pharmacy Gallipolis, OH 3/2011  8/2013Met customer needs with fast and knowledgeable pharmacy supportCustomer Service RepParmar Gallipolis, OH 4/2010  5/ 2011Assisted customers by active listening and finding solutions to problemsResolved customer service and billing complaintsMonitored and authorized entrance and departure of employees and visitorsAnswered alarms and investigated disturbancesEducationBuckeye Hills Career Center Rio Grande, OH PhlebotomyGreenwood High School Greenwood, SC Diploma