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Jacksonville, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYAccomplished RN Coordinator and Dispatcher with a proven track record at AAA Auto Club Group, adept in stress tolerance and dispatch software. Excelled in streamlining operations and enhancing customer relations, significantly contributing to policy development and efficient resource allocation. Skilled in mentoring staff and managing high-stress situations, demonstrating exceptional coordination and communication abilities.SKILLS Data EntryDispatch softwareStress ToleranceDispatching proceduresCustomer RelationsWORK HISTORY DISPATCHER 08/2021 to CURRENTAAA Auto Club Group Jacksonville, FLManaged high-stress situations calmly and effectively, ensuring timely assistance to those in need.Communicated with drivers and personnel to coordinate timely delivery of goods and materials.Directed dispatching, routing, and tracking of eta's. RN COORDINATOR 05/2010 to 06/2012Life Care Center Of Orange Park Orange Park, FLContributed to policy development, aligning procedures with regulatory requirements and best practices in healthcare.Streamlined workflow processes through effective coordination of schedules, assignments, and resources.Assisted in resource allocation, contributing to efficient department operations.Mentored new nursing staff, ensuring their smooth transition into the team and fostering professional growth.EDUCATION Master Of Business Business 10/2006University of Phoenix, Tempe, AZMaster Of Science Nursing 10/2006University of Phoenix, Tempe, AZMaster Nursing Administration Nursing Administration 10/2006 University of Phoenix, Tempe, AZ |