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Customer Service Resume Fargo, ND
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Title Customer Service
Target Location US-ND-Fargo
Email Available with paid plan
Phone Available with paid plan
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04/2018SummaryExperienced marketing & Video Creative Producing specialist with five years of applied extensive research In network marketing Importance of social gatherings connections as tracking as part of social engagement efforts In optimization scaling methods for growth and longevity In commercial space efforts. Superb technologist with immersive curiosity and desire to discover new elements of community engagement while building strong core healthy relationships and making projects and a program fun and innovative. Creating open and fresh Ideas while staying true to branding and keeping the communities thriving, engaged, and passionate about the product. Successful communicational speaker with excellently recorded customer service satisfaction.a Industrious and imaginative creative writing professional with solid background in advertising and marketing. Familiar with handling everything from website copy to packaging and social media posting. Deliver comprehensive support to meet all client promotional needs. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. EducationSeo Mastery ProgramsMarket Research Tools  Fargo, North DakotaContinuing education in-depth essential Market researching Course studies in Social Media MasteryVolunteered at Facebook Private Social members Group's experimental evaluation reports ongoing. Monetized Youtube Accounts with ad revenues. Subscriber count Exposure. Continuing education in [Facebook Ads Marketing]Currently completing courses in Marketing and statistics charts Volunteered on a monthly basis to prepare meals at the local community food bank Graduated from John Adams High SchoolReceived a certificate of acknowledgment from the city of Los Angeles for excellent customer service to the community.Went to Los Angeles Community College for continued education. Currently completing courses in Marketing Ecommerce Google Ads Facebook Ads and social media. SkillsYouTube Mastery Program Content Creation, Customer Relations Social Media Marketing, Teamwork Skills Build Branding Awareness, Brand Identity Exposure, Media Outlets All Social Platforms Growth, Social Media Platforms Engagement, Highly Motivated Respectful & Professional, Creative Thinking Copywriting Grammer Punctuation, Customer service, Time management, Food service, Communication skills, Computer literacy, Leadership, English, Guest services, Video Editing, Business Analysis, Bus Driving Experience Jesus (JC) CesarJr.Fargo, ndEMAIL AVAILABLEPHONE NUMBER AVAILABLE01/2016 - Present02/2020 - 03/202101/2018 - Present07/2014 - 08/2020LanguagesEnglish, SpanishExperienceYouTube Partner ProgramSocial Media Content Creator  Fargo, NDI Expanded brand awareness by connecting with social media influencers best representing brand ideals. I Contributed to creative strategy by brainstorming with the marketing team on content ideas. I Executed highly engaging videos, images, and copy. Grew audience with the properly branded and innovative continent. I Capitalized on the latest TikTok and Instagram trends by developing on-trend and creative videos. Ideated concepts, filmed original assets, and edited content to achieve the final form. I Created error-free, professional copy with writing, proofreading, and editing abilities. MAT Bus CorpBus driver full time  Fargo, NDObtained a CDL Bus driving position and passed all tests and qualifications to operate a bus. Drove In extreme weather conditions and helped with wheelchair assessments. Avoiding serious threats and remained calm and professional during my time here.We had monthly classroom sessions on driving awareness and how to deal with situations that may occur during any time of circumstances.worked alongside city officials and county organizers for events Self EmployedSocial Media Content Creator  Fargo, ND1. Helped set up and refine analytical tools for tracking visitors behaviors. My client Kris Gonzales had less than 1k followers on Instagram, and I was able to get his followers to count up to 11K In less than a week's time, by using marketing techniques to build up his fan pages and bring brand awareness to those who find his content all over his online social media presence as a Hip Hop Artist see example here: https://www.instagram.com/krxsg_official/2. My client Ryan Torres a good business associate of mine needed more social status on Facebook so I increased his likes for his business in region and location via a lookalike audience. who could not believe it, Mr. Torres was extremely happy with the results for his window cleaning business located In Orange County CA. 3. Optimized Facebook search engines for a restaurant in Downtown Los Angeles CA. with my good business associate Mike from the Restaurant called Trimana, by creating video montages, and commercial clips, and revamping their search engine by typing in zip codes, gender, age groups, and different demographics customers could more easily find Trimana online. Boosted the accuracy of profiles by combining primary and secondary data sources with keyword research SEO.4. Spearheaded online marketing campaigns like paid advertising and video content curation for maximum exposure and reach for online growth.5. Served customers by going above and beyond to offer exceptional customer service support for all needs. Troubleshooting problems and developing successful solutions. The customer was satisfied with the problem- solving results.6. Delivered exceptional customer service by warmly welcoming new online visitors with questions they may have had with direct responses to answering questions accordingly. 7. Professional around-the-clock 24/7 assistance for their marketing projects and customer concerns per inquires Developed solid relationships with staff, customers, and vendors. Enhanced customer satisfaction with fast, knowledgeable service and results for all social media platforms. Allied Universal Security ServicesLobby Ambassador  Los Angeles, CA01/2013 - 03/2019Responded promptly to medical and security emergencies to support patrons, emergency technicians, and law enforcement personnel. Assisted guests with locating missing family members, friends, and lost personal items. Boosted efficiency by keeping work areas clean, tidy, and free of debris. Contributed to many successful ideas to improve the working atmosphere. Served customers by going above and beyond to offer exceptional support for all needs. In November 2018, I received a certificate of acknowledgment from the city of Los Angeles for excellent customer service to the community.Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. I check guests/contractors in and made reception calls to assist in their client meetings. Handling domestic threats inside and outside of the business property to maintain a safe working environment for all employees and guest arrivalswhen domestic Issues occur primarily with homeless people. Central Casting / Entertainment PartnersFeatured Actor  Burbank, CAPromoted productions through special appearances, videos, media interviews, and television. I entertained audience members by consistently evoking strong emotions. and encouraging word-of-mouth attendance.Performed comedic and dramatic interpretations of emotions, actions, and situations using body movements, facial expressions, and gestures. Worked closely with directors, other actors, and writers/playwrights to find suitable roles.Prepared and performed action stunts for motion picture, television, or stage productions. In the movie 'The Gambler' starring Mark Wahlberg, I played a valet attendant who jumped out of the way of a high-speed Mercedes Benz, etc.Collaborated with other actors in ensembles as a regular background actor on 'Community'. Chevy Chase and Donald Glover /Alice Brae all of season one for Paramount Pictures operated vehicles and equipment safely and maintained a clean driving record. on 'NYPD NCIS' played a police officer who drove a cop car. I was a personal assistant for Christopher Greg Casting. Organized and coordinated work for the movie The Notorious B.I.G with Christopher Greg Casting team members. created powerful performances by working with an ensemble cast to build interplay between groups.

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