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Street Address  Yellow Lily DrManassas, VA Street Address
United States PHONE NUMBER AVAILABLE EMAIL AVAILABLE Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY Managed and facilitated successful programs in diverse cultural contexts, contributing to increased funding portfolios and program effectiveness. Led a team of 5 senior staff members, fostering a culture of shared responsibility and achieving a 100% completion rate for project objectives. Improved project financial management, resulting in a 99% budget burn rate and successful utilization of funds. Developed and implemented program strategies in child protection, emergency response, education, and livelihoods, integrating cross-cutting themes of gender, disability, and accountability. Established and maintained positive relationships with local and national authorities, donors, and peer agencies. Successfully completed projects with a 100% on-time report submission, ensuring compliance with grant agreements. Demonstrated proficiency in project contract management, emphasizing precision and efficiency for streamlined operations.Key Skills Program Management, Budget Management, Contract Management, Project Management, Team Management, Procurement, Report Writing, Communication Skills and International Experience PROFESSIONAL EXPERIENCEOperations Coordinator (Current Position)SOS International LLC (Reston, VA)January 2024  Present Manage tasks within Operations Management, specifically the Order-to-Fulfill (O2F) process for a nationwide language interpretation services program. Procure language interpreter services to fulfill customer operational requirements, ensuring best value in performance, quality, and cost. Conducted profit-loss analysis for each work order requirement and procured contractors language interpreter services. Coordinate interpreter travel and lodging, ensuring compliance with company procurement manual and contractual requirements. Communicate with internal and external stakeholders to identify requirements and allocate appropriate resources.Employment Support SpecialistEvery Citizen Has Opportunity (Leesburg, VA)September 2023  January 2024 Managed production within host companies or community job sites, training and supervising adults with disabilities. Ensured program participants were actively engaged in employment activities and implemented person- centered plans and behavioral support.Country Director in AfghanistanWar Child UKAugust 2022  September 2023 Managed the country office, leading program development, growth, and representation to donors and authorities. Led the expansion of War Childs programs in Afghanistan and improved funding portfolio by over 100%. Developed country strategy and built a culture of shared responsibility. Established rigorous financial and administrative management with grant management and expenditure information. Fostered effective high-level networking and representation with local and national authorities, donors, and peer agencies.Head of ProgramWar Child UK, AfghanistanJuly 2018  August 2022 Provided strategic leadership to program teams, ensured program quality and alignment with organizational priorities, and effectively implemented projects including flagship program for young returnees and refugees Led program design and development, partnership development, and high-level representation successfully. Promoted financial management, staff performance, and reporting to donors. Managed multi-sector programs and developed partnerships and implemented projects related to education, protection, livelihoods, and advocacy for Natural and Conflict affected populations. Project ManagerWar Child UK, AfghanistanDecember 2013  June 2018 Managed project milestones and deliverables at all stages, ensuring quality control and successful closure. Experienced in supervising teams, particularly in trauma-informed care, to oversee virtual team members providing essential services to customers Skilled in coaching and mentoring team members to deliver top-notch services meeting program standards. Successful in forming and maintaining partnerships with government agencies and service providers for client referrals. Dedicated to maintaining open communication and providing timely support to cases requiring assistance. Achieved a 99% budget burn rate and 100% objectives and target achievement. Managed three Implementing Partners in the implementation of youth development programs. Community Development OfficerAECOM, AfghanistanApril 2011-December 2013 Managed grants, facilitated community engagement, built partnerships, and ensured effective implementation. Contracted grants with 25 local partners and completed grants with local organizations on time. Maintained open lines of communication and positive relationships with community, business, and government leaders.EDUCATION Master of Arts (MA), International Law, Kateb University, Afghanistan, 12/15/2022 Bachelor, Jurisprudence and Law, Herat University, Afghanistan, 12/15/2005 Language Dari & Persian Arabic: Basic