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EMAIL AVAILABLE Street Address w. Marissa Dr. Litchfield park, AZPhone number: PHONE NUMBER AVAILABLEObjectivesTo obtain a job position in a dynamic work environment where I can develop and make best use of my skills, decision making ability and strong team leading capability. I have customer service, collection level, treasury related abilities which assist me to make useful contribution for account recognition and customer satisfaction.EducationWest View Peoria, AZMay 24, 2017 - General Studies 3.75 GPAPima Medical Institute 2018 - 2019Glendale Community College Glendale, AZ Pursuing Business DegreeExperienceSonora Quest Laboratories 13856 w. Waddell rd. #107 surprise, AZ 85379Billing and coding Patient financial advocate July 2022 currentSummary Of Skills: Efficiently being working while multiple accounts at once while working on paper work on the computer and working with patients all at once. Also works handling billing transactions such as giving out patient statements, makes recipients, takes partial payments on balances. Experienced in handling cash and card transactions, assists in balancing, closing out, and making bank deposits., submitting credit balance refunds, payment research, document investigation. As well as corporate account reinstatement requests and taking payments to individual and corporate accounts.Sonora Quest Laboratories 9321 w. Thomas rd. #105, Phoenix, AZ 85037Phlebotomy Technician January 2019 July 2022Summary of Job: Collected blood samples from patients of all ages from pediatric to geriatric, appropriately handled specimens, labeled vials with patient names and dates, provided customer service to each patient, maintained organization and keep up with patient flow. Making sure to prioritize detail orientation and focus.Benevilla 16752 w. Greasewood st. Surprise, AZ 85378Teachers assistant June 2017- June 2018Summary of Job: Prepared age appropriate lesson outlines and materials to support childrens developmental goals. Evaluating students progress by observing childrens social, emotional and physical characteristics to best support children who may be a struggling. Work closely with other teachers, parents and administrators to identify and address children with specific needs. Demonstrating patience and understanding when working with challenging situations and difficult children. Interacting with children and offering guidance and support with behavior and social situations. Works with students to stay on task when in small groups to encourage and reinforce good behaviors and communication.Papa Johns salads and produce 859 S. 86th ave, Tolleson, AZ 85353Crew Member - June 2015 December 2016Summary of Skills: Dependable, friendly professional with over 1 year of practical experience as a cashier in fast food settings. Exceptionally skilled at taking orders, recording them into POS, taking money from customers and providing change. Efficiently handles cash and contents of the cash drawer. Familiar with Papa Johns team-centric philosophy requiring everyone to do anything even if the activity is not listed in the job description. With the exception of the grill, I can back up any position within the store.Special Skills & StrengthsExcellent communication and interpersonal skillsQuick learner and self-starterAbility to take initiative and work independently with minimal supervision in a structured environment.Analytical skills with attention to detail and accuracyAbility to exercise independent judgment to identify and resolve problemsAble to handle customer facing complaints in polite and empathetic mannerExcellent verbal & written communication skillsRead disclosures verbatim when they are neededAbility to work with clients on account delinquency & repaymentCommitted to companys mission and able to take ownership of jobBasic knowledge of MS-Excel, PowerPoint and Word.Experienced in cash handling.Fundamental keyboarding knowledge.Ability to interact with customers from various backgrounds and levels.Team playerPatient Identification 2 IDsSafety Precautions (PPE)OSHA and HIPAA complianceOrder of Draw and AdditivesSite selection for venipunctureVenipunctureBilingual English / SpanishEvacuated Tube SystemInfant PKU Screening collectionBehavior redirectionDaily lesson assistanceInteractive learningMaterial preparationsCompassionateReferencesAvailable upon request |