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PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYSkilled emergency admissions representative with 17 years experience in healthcare admissions, business office duties (handling and entering payments, balancing deposits), emergency room receptionist and registration. Meticulous receptionist excellent at juggling multiple tasks and working under pressure. Broad industry experience includes healhtcare, all business office type duties, efficient and accurate data gathering and entering, balancing bank deposits and general clerical duties SKILLSCustomer serviceReceptionist, excellant phone skillsData entryAccounting skillsMultitasking under pressure, i.e... admitting multiple unknown patients from multiple traumas coming to an ER at the same time, while helping frightened family members, ensureing doctors and nurses have all they need in a timely and accurate manner, directing phone calls and answering/ making emergency pages such as to/from Lifeflight and Fire and Rescue. Efficient and AccurateSales and MarketingMicrosoft Office suiteWORK HISTORY2017- March 1, 2022 United States Post Office: Rural Carrier Associate, Perham, MN Duties included quickly and safely organizing the day s mail and parcels and preparing and loading vehicle. Safely delivering mail and parcels and promoting the USPSthrough always putting forth a professional manner to customers, clients, businesses, coworkers and public. 1999-2017 Perham Health, Perham, MN Business office representative and Emergency Department receptionist and patient access/registration. Duties included data gathering and entering accuately and efficiently of patient demographics while multitasking under pressure. Also working work queues 1999-2010, Perham Health was a smaller facility and our business office duties varied including directing phones and customer serivce, balancing daily deposits, admitting patients and the gathering and entering of patient demographics. This was pre-911 emergency phone systems. My duties also included paging out emergency services for Fire and Rescue, Ambulance and Police. We also answered the affore mentioned services after hours phones and paged services as required. We recorded all information related to the calls, such as time of initial phone call for ambulance needed (or fire, for example). Time I paged the oncall Rescue team, Time they responded to my page, time rescue was en route, time of arrival, etc. We also had maps and would give directions,(this was prior to 911 addressing in our rural area). We would call Lifeflight if directed to by Rescue and acted as interface with Lifeflight and Rescue. Also paging for trauma teams etc. 1997-2000 New Horizons Realty, Perham, MN. Real estate agent 1991-1997 WENDLAND REALTY Real Estate Broker/owner, Brooklyn Park, MN I ran my own small Real Estate company with all associated duties including ensuring all Federal/state laws and regulations were followed, for esample my brokers trust account which holds individuals/ entities monies had to be perfect and per regulations at all times. Also, I marketed and promoted properties to the public, represented buyers and sellers, negotiaing and facilitating transactions to ensure they had smooth and stress-free transactions from beginning to end. EDUCATION1998Bachelor of Arts: Music and Real Estate, BusinessMinnesota State University Moorhead, MN1985Real Estate Agent license: Minnesota State University and Prosource, Minneapolis, MN 1991 Real Estate Brokers license: Prosource, Minneaplis, MN 1979 High school diploma: Perham High School, Perham, MN |
