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Title Customer Service Inventory Management
Target Location US-NJ-Springfield
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Newark, NJ07107 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryResourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Thorough Inventory Coordinator versed in facilitating accurate inventory management procedures and leveraging strong vendor relationships to foster cost-effective procurement. Manage high volumes of inventory in fast-paced environments with efficiency and accuracy. Diligent and hardworking with 8-year history of industry success. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.Work HistoryClerk, 03/2024 - 06/2024UNITY WORK MANAGAMENT /G3 WAREHOUSE  DAYTONInventory Management: Maintain accurate and up-to-date inventory recordsMonitor inventory levels and report discrepancies or shortagesAssist with regular inventory audits and cycle countsOrder Processing: Receive and process incoming orders from customers or internal departmentsPrepare order documentation, including invoices, packing lists, and shipping labelsCoordinate with warehouse staff to ensure timely and accurate order fulfillmentShipping and Receiving: Verify and document incoming shipments, ensuring accuracy and qualityPrepare and process outgoing shipments, including scheduling pickups and coordinating with carriersMaintain shipping and receiving logs and recordsDocumentation and Reporting: Maintain organized records of all warehouse transactions, including receipts, shipments, and returnsGenerate reports on inventory status, order fulfillment, and shipping activitiesEnsure compliance with company policies and industry regulationsCommunication and Coordination: Liaise with suppliers, vendors, and transportation companies to coordinate shipments and deliveriesCommunicate with internal departments, such as procurement, sales, and customer service, to resolve issues and provide updatesRespond to customer inquiries regarding order status and shipment detailsAdministrative Support: Assist with administrative tasks, such as filing, data entry, and maintaining office suppliesSupport warehouse management with special projects and initiativesEnsure that warehouse office areas are clean, organized, and well-maintained.Responded to inquiries from callers seeking information.Provided clerical support to company employees by copying, faxing, and filing documents.Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.'Managed approximately 30 incoming calls, emails aPackage Handler/Sorter, 11/2023 - 01/2024Amazon Warehouse  Staten Island, NYLoading and Unloading: Load and unload packages from delivery trucks, trailers, and conveyor beltsEnsure packages are handled safely to avoid damageUse hand trucks, pallet jacks, or forklifts, as necessarySorting: Sort packages based on destination, size, and other criteriaScan and label packages accurately using barcode scanners and other equipmentPlace sorted packages in designated areas for further processing or deliveryPackage Handling: Handle packages with care, ensuring are not damaged during sorting and transportationFollow safety procedures and guidelines to prevent injuriesMaintain clean and organized work areaQuality Control: Inspect packages for damage and report any issues to supervisorsVerify package information to ensure accuracyAssist with resolving any discrepancies or issues related to package handling.Logistics Coordinator/ Inventory Control, 09/2015 - 10/2023Damascus Bakery  Newark, NJSupply Chain Management: Coordinate and monitor supply chain operationsEnsure premises, assets, and communication means are used effectivelyUtilize coordination IT to optimize proceduresInventory Control: Manage inventory levels and ensure accuracy of stock recordsOversee storage of products, especially perishable itemsImplement inventory control procedures and ensure regular audits are conductedOrder Processing: Supervise order fulfillment processes from order entry to deliveryCommunicate with suppliers, retailers, customers, and transportation companiesEnsure accurate and timely processing of orders and shipmentsTransportation Management: Coordinate transportation and coordination operationsArrange appropriate transportation of goods, considering cost, time, and securityMonitor delivery schedules and track shipmentsVendor and Supplier Relations: Build and maintain relationships with vendors and suppliersNegotiate contracts and terms with suppliersMonitor supplier performance and resolve issues related to product quality or deliveryReporting and Analysis: Prepare and submit reports on inventory levels, supply chain performance, and operational metricsAnalyze coordination data to identify areas for improvement and cost reductionDevelop and implement strategies for optimizing coordination and inventory processesUsed Wms for inventory control and bill of loadingTracked orders and notified customers of status or potential delays.Trained new employees on logistics procedures, promoting a consistent approach across the team.Minimized cost of operations by optimizing routes for drivers to align with budget.Analyzed customer feedback and provided solutions to improve customer service.Scheduled deliveries and pickups according to customer needs.Recovery Clerk (Part Time), 10/2022 - 05/2023BJ Warehouse  Wayne, NJMerchandise Recovery: Restore merchandise to its proper place on shelves, racks, and displaysEnsure products are faced and presented neatlyCleaning: Maintain cleanliness throughout the store, including sweeping, mopping, dusting, and cleaning spillsEnsure all aisles, shelves, and communal areas are free of clutter and debrisStocking: Replenish shelves and displays with new stock, ensuring items are properly labeled and pricedRotate stock to ensure freshness and minimize wasteCustomer Assistance: Provide excellent customer service by assisting shoppers in locating products and answering questionsDirect customers to appropriate departments as neededInventory Management: Assist with inventory counts and audits to ensure accurate stock levelsReport any discrepancies or issues to supervisorsSafety Compliance: Adhere to all safety protocols and guidelines to ensure a safe shopping and working environmentReport any hazards or maintenance needs to managementTeam Collaboration: Work collaboratively with other team members and departments to achieve store goals and maintain a positive work environmentCommunication Skills: Effective verbal communication skills to interact with customers and team membersCustomer Service Orientation: Friendly and helpful attitude towards customers, with a willingness to assist them with their needs.Warehouse Associate, 05/2014 - 08/2015US Corporate Services  Newark, NJReceiving and Inspecting: Receive and inspect incoming shipments for accuracy and qualityUnload, unpack, and verify goods against purchase orders or packing listsReport any discrepancies or damages to the appropriate personnelInventory Management: Maintain accurate inventory records and ensure proper storage of goodsConduct regular inventory counts and assist with inventory auditsUse warehouse management systems to update inventory dataPicking and Packing: Accurately pick products from inventory based on order specificationsPack and prepare orders for shipment, ensuring proper labeling and documentationOperate packaging equipment and ensure that products are securely packedShipping and Distribution: Prepare shipping documents and labels for outgoing shipmentsLoad and unload trucks, ensuring safe handling of productsCoordinate with shipping carriers and arrange transportation as neededWarehouse Organization: Maintain a clean, organized, and safe warehouse environmentFollow safety procedures and guidelines to prevent accidents and injuriesEnsure that aisles, pathways, and work areas are free of obstructionsEquipment Operation: Operate warehouse equipment such as forklifts, pallet jacks, and hand trucksPerform routine maintenance and inspections of equipmentReport any equipment malfunctions or safety hazards to supervisors.EducationHigh School Diploma: 03/2024Aim Academy - Wayne, NJLanguagesSpanishNative or Bilingual

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