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Click here or scroll down to respond to this candidateCandidate's Name
Communication is the key to a Customers HappinessLawrenceville, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceNew Jersey Training School for BoysJustice Commissions - Jamesburg, NJMarch 2019 to December 2021Communications Operations(Secretary in office to Lt. And Captain of Prison)Produce/Provide Schedules for 3 shifts in a Medium Security PrisonInsert Payroll for employees for accidental overlapsSecretary to a LT. of Operation and Captain of Jamesburg PrisonMake sure there are enough officers on grounds to provide securityProvide a safe, as well as clean environment for my fellow staffHire and fire officers if we had to many or too littleMake sure all equipment within the facility is accounted forMaking sure the prison is safe and secure as well as getting mandated on a regular basis to work 16 hour shifts on regular basisProvide professional customer service to as well as people seeking information about the company and knowledge in Microsoft excel, Microsoft teams, Microsoft word, Spreadsheets and being able to plan in a timely mannerDelivery DriverFedEx - Robbinsville, NJOctober 2018 to March 2019Deliver PackagesFollow required shift hours -Be punctualFollow RouteDrive Safely to destinationEstablishing trustworthy relationships with clients on a daily basis even getting there phone to let them know when there products arrived around the holidays.Package HandlerFedEx - Florence, NJSeptember 2018 to October 2018Scan InventoryOrganize Packages from Big to Small in Freight TruckLoad and Unload Machine Lines with Packages on themLabel and Unable correct dates and timesCustomer ServiceAdecco (ETS Educational Testing Service) - Ewing, NJJuly 2018 to September 2018Inbound/Outbound Calls.Multitask using Compute SkillsProvide customer serviceInvestigate client transactionsOrganizational skills providedSort in/out emails and respondCustomer Service SalesHeart Hanks (mlb.tv) - Langhorne, PAFebruary 2018 to July 20182400 Cabot Lane Langhorne PA 08822Inbound/Outbound Calls.Multitask using Compute SkillsType client information while on the phone verifying information via application used by the company Rodeo and sales force systems.Walkthrough Troubleshooting client account informationAssist customers with probole resolution and technical supportProvide customer assistance related to account securityIndependent Contractor (Uber Driver)Independent Contractor - Lawrenceville, NJNovember 2014 to February 2018PHONE NUMBER AVAILABLEPick/Drop clients up from a specific location.Provide great customer service (Rating required to maintain job)Be able to direct clients to and from destinations on time.Maintain a clean environment.Also providing clear and very professional relationships as well as conversations to keep the business going and eventually was recommended to be some of the clients drivers.Providing excellent customer service and getting my riders to their meetings on time in a general standard.Jewelry Sales AssociateZALES the Diamond Store - Flemington, NJ 08822October 2011 to November 2014Greet Customers when entering the store.Determine the needs of customers and recommend sales.Repair broken jewelryMaintain Quota monthlyReach out to customers via phone calltake jewelry out of cases to show customers while answering their questions and offering pertinent information about the item.returns pieces to their proper place in the case or other display unit immediately if the customer does not want to purchaseinforms customers of payment plans, return policies and other services.cleans and organizes the display cases to ensure items look appealing to customers.Making follow up calls to maintain customer service and relations with previous shoppersEducationHigh school or equivalent in Exercise Science/Law Enforcement (Corrections)MERCER CO. COMMUNITY COLLEGE - West Windsor, NJFebruary 2020 to PresentLAWRENCE HIGH SCHOOL - Lawrenceville, NJGraduated 2006Skillsmulti-tasker, Microsoft word, zone protection, security checkerDriving (4 years) Freight ExperienceLegal ResearchLegal DraftingDelivery Driver Experience (2 years)Load & UnloadSecurityTechnical SupportNegotiationShipping & Receiving (2 years)InterviewingAdobe AcrobatFood serviceComputer literacyCustomer serviceTime managementIVR User Interface (UI)Microsoft OutlookMicrosoft SharePointPresentation SkillsComputer NetworkingCold CallingBox Truck (2 years) |
