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PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYSuccess oriented and experienced sales professional with enthusiastic, positive energy stemming from innovative and self-motivated mindset. Excellent interpersonal communication skills with in-depth problem-solving abilities. Dedicatedteam player determined to provide the highest level of service to achieve KPIs and success.SALES LEADERSHIP EXPERIENCEInside Sales Account Manager 2006 PresentCharlotte, NCSeafoods.comEstablish a large book of accounts nationally and internationally including fine dining restaurants, hotels, resorts,spas, casinos, inns, b& b, private chefs and sole proprietorshipsCommunicate daily with Purchasing Managers, Food & Beverage Directorsseamless customer experience and deliver exceptional customer service Coordinate with 15+ vendors throughout the world regarding shipping, receiving, and handling of 500+ products Prospect for new accounts through market research and successfully complete 300 cold calls weeklyManage all accounts receivable for established book of business totaling 250+ customers& Executive Chefs to provide aSales Manager/Account Executive 2000 -2006APS, Inc. Charlotte, NCConsistently exceeded territory sales goals by 10% through new accounts, suggestive up-sell and phone contactsCreated new territory of 300 accounts monthly, including major retailers, small privately owned shops, hotel andairport gift shops and convenience stores* Managed daily direct store delivery, display set-up, pricing, and merchandising for 300+* Assisted in the introduction of new products during semi-annual sales meetings Trained 12+ new sales representatives on product knowledge and sales techniques for other territoriesADDITIONAL OPERATIONS & SALES EXPERIENCEOperations ManagerWap International AG Charlotte, NC Supervised all sales personnel and warehouse personnel providing exceptional customer servicee Trained sales ives and distri on product ledge, and technicaltroubleshooting for increased sales success Managed all MRO, MRP, and Purchase Orders after negotiation with vendors and inventory control* Created product catalogs, advertising brochures, and set up 22 merchandise trade shows across the nationCustomer Service & Inside Sales ManagerWap International AGTrained 10+ customer service and inside sales representatives to increase growth and revenueFacilitated weekly and monthly training sessions on product knowledge, technical troubleshooting, developing,and fostering strong customer relationships and providing excellent customer service Supervised and serviced 5,000+ customer base while growing relationships through cold calling, email and e-commerce techniquesInside Sales RepresentativeHusqvama Charlotte, NCMaintained 200 account portfolio focused on increasing revenue through exceptional customer serviceInitiated first out-going call center to handle new account inquiries, streamlining the client experience andincreasing client satisfaction* Exceeded sales goals by $3MM in assigned territory, consistently growing client accountsSKILLS: German (Fluent), Spanish (Conversational) Education: A.A. International Business, CPCC College.Computer: ACT, AS/400, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) QuickBooksCharlotte, NC |