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Title Customer Service North Carolina
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Charlotte, NC Street Address
SummaryCommitted job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.SkillsCustomer ServiceInventory ManagementProblem-solving abilitiesTeam CollaborationMicrosoft OfficeAttention to DetailExperienceStarbucks Charlotte, NCBarista Shift Lead12/2018 - CurrentCleaned and sanitized kitchen equipment, utensils, and workstations.Helped management stay on top of supply needs by sharing information about low or spoiled inventory.Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.Promoted safe working conditions by monitoring safety procedures and equipment.Supported store manager with recruiting, interviewing, and hiring baristas.Arranged merchandise and built eye-catching displays to increase sales.BIC Charlotte, North CarolinaAssembly Line Packer12/2022 - 10/2023Inspected orders for accuracy by carefully reviewing containers, products, packaging, and labeling.Measured, weighed, and counted products and materials.Accomplished production goals by working with speed and accuracy.Loaded materials and products into package processing equipment.Followed safety policies, procedures, and guidelines to prevent and reduce accidents and injuries.Stocked shelves, racks, and bins with new or transferred merchandise.Chili's Restaurant Charlotte, North CarolinaServer06/2021 - 12/2021Provided exceptional service to high volume of daily customers.Greeted customers, answered questions, and recommended specials to increase profits.Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.Explained menu items, describing ingredients and cooking methods upon request.Education and TrainingHopewell High School Huntersville, NCHigh School Diploma05/2016Winston-Salem State University Winston-salem, NCSome College (No Degree)

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