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Customer Service Case Manager Resume Nov...
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Title Customer Service Case Manager
Target Location US-MI-Novi
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  WestbrookSaginaw, MI, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCESaginaw County Community Action Center, Saginaw, MI Case ManagerJuly 2021 - PRESENTAssisting Saginaw County residents according to the poverty guidelines with Rental payment, Utility payments, Property Tax Payments and Mortgage Payments.Took care of all Irate situations via in person or by telephone. I also facilitated a Financial LIteracy class that is required to receive services. .Autumn Ridge Apartments, Saginaw MIProperty ManagementMarch 2020 - July 2021Managed an apartment community of 240 units with 2 maintenance staff and 1 Groundsman. I had an Assistant,a Leasing Agent and contractors. Demonstrating problem solving skills and Great Customer Service. Charger Properties, Saginaw, MIProperty ManagementJuly 2017 - March 2020Managed an apartment community of 112 units with 2 Maintenance staff and Contractors. Conducted all leasing duties and inspections. While maintaining a great occupancy rate. The position became Hybrid towards the beginning of CoronaVirus. We went in for emergencies and made sure everyone was taken care of during this time. Certain duties still needed to be performed such as Customer Service, Data Entry, Emergency calls, and collecting of the rent payments.EDUCATIONSaginaw HIgh School1993Basic StudiesSKILLSOrganized2 years work from Homeexperience7 Years ManagementOver 15 Years of GreatCustomer ServiceFair Housing Trainings5 years Banking Experienceand productsKnowledge of Onesite & RentManagerOver 10 years Obtainedprivacy with personalinformationOver 10 Years Cash handlingAWARDSMultiple Customer ServiceAwards.Fair Housing CertificatesEmployee of the MonthAshford University, Online2017Earned Credits in BusinessDelta College, University Center1994 & 2010Earned Credits for Associates Degree75.5 total Credits EarnedReferencesKatrina Faustin PHONE NUMBER AVAILABLEVirtrina Johnson PHONE NUMBER AVAILABLEKimbrow Harris PHONE NUMBER AVAILABLEPromotions

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