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Click here or scroll down to respond to this candidateCandidate's Name
Winter Garden, FL Street Address Home: PHONE NUMBER AVAILABLEE-Mail: EMAIL AVAILABLEPROFESSIONAL PROFILE:Experienced System Specialist with vast IT experience and deep understanding in analyzing system needs, evaluating end-user requirements and designing solutions to integrate technology into the organization. Skills include computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. Adept in multiple programming languages, including MS SQL Server, Visual Basic, Visual Basic .Net, MS Access, Excel, Crystal Report. Ability to troubleshoot complex programming issues with inventive solutions. SUMMARY OF QUALIFICATIONSExperience: Demonstrated proficiency in implementing and customizing systems to meet organizational requirements, optimizing business processes, and improving overall operational efficiency. Successfully set up, configured, and provided ongoing support for various business application packages, including Proprietary Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Electronic Health Record (EHR) among others. Provided expert-level support for a variety of systems platforms, ensuring seamless integration with existing systems and enhancing customer engagement strategies. Experience in analyzing large amounts of data using Microsoft SQL and tools like Excel Crystal Report and Power BI for generating reports. Skilled in creating dynamic websites through the utilization of content management software, particularly proficient in WIX. Proven track record with implementation and troubleshooting of complex systems. Technical Skills: SQL Studio (2005, 2008, 2012), SQL, Visual Basic, Visual Basic .Net, MS Access, Crystal Report, Advanced MS Excel, SharePoint, Google Analytics, Power BI, Social Media, Wix, Mailchimp, SEO. EXPERIENCE HIGHLIGHTSSep 2022-Dec 2023 Monterey County - Health Department Salinas, CA Departmental Information Systems Specialist Provided support in the activities as departmental contact person for technical problem calls and general technical troubleshooting. Designed, developed and deployed new user interfaces and reports in Avatar System and improved the user-friendliness of existing ones. Coordinates/ implements department reports, policies and procedures specific to computer technology. Proficiently set up and configured the Avatar System, ensuring seamless integration with existing infrastructure and optimizing system performance. Troubleshoots existing hardware and software problems. Jun 2021- Sep 2022 Fresh Express- Salinas, CAMaster Planner Plans, organizes and coordinates the activities and operations of procuring dry goods, supplies, condiments, film and any other miscellaneous goods needed for daily production. Analyze inventory levels to determine optimal ordering quantities. Communicate relevant information with departments daily. Coordinate with the plant procurement team to enter purchase orders into AS400 systems, update as necessary adn close out POs as they are received. Work closely with suppliers to ensure that inventory levels are adequate to support manufacturing plant. Support procurement department in the development and reporting of functional metrics. Apr 2018 -Jun 2021 Verda Farming- Salinas, CAMARKETING AND CRM ADMIN Design and coordination of product campaigns to Customer Leads. Monitored KPIs using web analytics tools (Google Analytics). Administration and advanced personalization Method CRM. Experienced in programming with various content management software, notably WIX, as well as adept in utilizing MS Access, MS SQL, and Crystal Reports. Management of QuickBooks Administrative System. Data analysis using Excel tools, Macros, Pivot Table, functions, Graphics among other tools(Power BI). Design and Maintenance Website. Documentation of Processes Management. Business Network Administration.2006-2016 Sugar Industry Portuguesa, Acarigua, Portuguesa, Venezuela SYSTEM SUPERVISOR Design, development and implementation of Administrative Management Systems (payroll, human resources, accounting, taxes, inventory, purchasing management) and Industrial Management Platform .Net, VB6, Microsoft Access, Crystal Report and SQL Server. Management and documentation of administrative area processes, human resources, accounting, inventory, personnel assistance management, configuration of payroll Payment concepts and other duties of the company. Administration and Advanced Database Programming SQL Server (T-SQL, DDL & DML Codes, stored procedures, triggers, functions, cursors, SSIS). Utilizing SSIS to dynamically schedule and run packages through SQL Server Agent within SSMS. Report management with tools such as Crystal Report and integrations and data transformation with packages SQL Server Data Tools. Management Industrial Systems. Plan, organize and monitor the proper implementation of applications developed in the area of systems. SQL Stored Procedures, and T-SQL scripting languages, DBMS and RDBMS Designer, DDL & DML Codes. Tools for Agile Scrum Project Management.Education: University Fermin Toro - Araure Portuguesa, Venezuela MBA. - Business AdministrationNational University Lisandro Alvarado; Barquisimeto, Lara Venezuela BA Computer Science |
