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Click here or scroll down to respond to this candidateCandidate's Name , PMPPHONE NUMBER AVAILABLEEMAIL AVAILABLE Candidate's Name -LinkedInResults-Driven Project ManagerProblem-Solving Overcoming Ambiguity Cross-Functional Leadership Project-Focused Continuous Improvement Dedicated Project Manager with over a decade of experience leading multifaceted projects to successful completion. Proficient in strategic planning, stakeholder management, and team leadership, consistently delivering projects on time, within scope and budget. Skilled in implementing solutions and driving continuous process improvement initiatives. Known for fostering collaborative environments and mentoring team members to achieve exceptional results. Adept at navigating complex challenges and mitigating risks to ensure project success. Experience managing project budgets up to $60,000 and teams of up to 40. Core CompetenciesProject Management Calendar Management Risk Management Stakeholder Management Team Leadership Anticipating Needs Time Management Scope Management Systems Management Communication Skills Conflict Resolution Change Management Problem-Solving Resource Management Vendor Management Emotional Intelligence Negotiation Skills Critical Thinking Presentation Skills Documentation Management Continuous Improvement Client Relationship Management Career History & HighlightsSharonview Federal Credit Union, Remote 2021 Present PROJECT COORDINATORManaging Project Roadmaps Vendor Engagement Anticipating Needs Coordinated project planning and timelines across entire project life cycle to ensure timely, within scope, and budget-compliant delivery. Served as PMO Project Coordinator, communicating progress to stakeholders and ensuring timely documentation and distribution of meeting materials. Collaborated on enterprise project with new vendor, strategically implementing multifactor authentication (MFA) for call center as initial phase.- Managed project scope, timeline, and risks to ensure adherence with established scope and timeline.- Identified and mitigated scope-creep challenges during implementation phase by diplomatically addressing discrepancies in project roadmap with vendor's implementation manager.- Implemented measures to maintain focus on primary objective of establishing MFA, safeguarding project resources, and ensuring alignment with organizational goals.- Led project team in navigating testing phases and overcoming obstacles, resulting in streamlined implementation process scheduled for completion in early 2024.- Anticipated benefits include reduction in instances of fraud and significant time-savings attributed to eliminating extraneous tasks, highlighting project's efficiency and impact on organizational objectives. Self-Employed, National 2004 2021PROJECT MANAGERAdaptability Client & Stakeholder Engagement Risk Management Oversaw planning, execution, and delivery of projects within short- and long-term timelines and budget constraints. Collaborated closely with internal teams, external stakeholders, and clients to define project objectives, allocate resources, and ensure clear communication throughout entire project life cycle. Leveraged expertise in project management methodologies and ability to navigate challenges to drive successful project outcomes. Led multiple high-profile entertainment projects, including Nike installation at The Mint Museum during 2019 NBA All-Star Weekend in Charlotte, NC, working with team of 6 project staff. Built strong client relationships through personalized attention and streamlined communication channels, working with stakeholders at all organizational levels. Increased team efficiency by implementing optimized scheduling and communication systems. Achieved 80% rate of repeat clients, underscoring satisfaction and trust in service delivery. Candidate's Name , PMP PHONE NUMBER AVAILABLE EMAIL AVAILABLE Page 2 of 2 Children's Theatre of Charlotte, Charlotte, NC 2019 2020 PROJECT COORDINATORProject Management Process Improvement Streamlining Operations Spearheaded large-scale performance coordination effort, overseeing 38,000 performances annually and leading team of up to 10 employees and volunteers. Directed innovative community engagement initiatives, expanded ticket sales to diverse groups, and significantly reduced client attrition by 97% through process improvements. Inherited deficit of $33,000+ upon assuming role due to lax payment practices by customers, adversely impacting nonprofit.- Developed and implemented robust policies and procedures to address nonpayment and late payment issues, including penalties for delinquent accounts and incentives for timely payments.- Collaborated with management to gain support for policy enforcement and initiated customer education efforts to ensure compliance with payment procedures.- Reduced past-due accounts to just $200 within 12 months through diligent follow-up and enforcement of new policies.- Achieved savings of approximately $40,000.Temple Israel of Charlotte, Charlotte, NC 2016 2019 PROJECT COORDINATORCalendar Management Leading Multi-day Events Team Leadership & Direction Managed schedules of 4 clergy members and contributed to maintaining general events calendar. Supported reception services by greeting and directing visitors and ensuring setup and teardown of conference rooms and meeting areas. Offered audio/visual support for various activities. Developed and distributed multiple weekly brochures and pamphlets. Planned and organized 19 monthly on-site events, coordinating with families and vendors to ensure success. Created detailed spreadsheets of class offerings and attendance records. Orchestrated weeklong events multiple times annually, overseeing event logistics and stakeholder coordination for clergy, staff, and over 800 member families. Efficiently managed team's demanding daily schedules and commitments. Facilitated classes, services, and celebrations, including coordinating audio/visual support and managing facilities. Children's Theatre of Charlotte, Charlotte, NC 2010 2015 PROJECT MANAGERProject Management Communication Event Management Risk Mitigation Ensured compliance with union regulations by documenting and overseeing all auditions, production meetings, rehearsals, and performances. Primary liaison between production director, talent, technical departments, and entertainment venue(s), facilitating seamless communication and coordination. Attended all rehearsals to record blocking and monitor technical elements, while overseeing hiring and management of 16 technicians during rehearsals and performances. Initiated and guided process enhancement initiative to reduce scheduling errors, labor resource strain, and productivity loss. Implemented streamlined systems for tracking multiple project timelines, enabling quick reference. Established and supervised documentation initiative to formalize departmental emergency protocols, guaranteeing safety of both staff and patrons during events. Mentored students and professionals in stakeholder and risk management, as well as tools, techniques, and processes aligned with events industry standards. Conducted workshops, mentorship sessions, and Q&A sessions to foster professional growth. Education & CertificationTechnical Production with emphasis in Stage Management Coursework University of Cincinnati College-Conservatory of Music Project Management Professional (PMP) - #2807653 (Through 2026)n Member Project Management Institute (PMI) 2019Present Languages:American Sign Language (Beginner) |
