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Program Manager Case Resume Phoenix, AZ
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Title Program Manager Case
Target Location US-AZ-Phoenix
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Candidate's Name
AddressStreet Address  East UniversityDrive, Apt. Street Address
Building 7Mesa, AZ Street Address
TelephonePHONE NUMBER AVAILABLEEmailda1308353@gmail.comReferencesAvailable uponrequestI am a team player with more than 20 years of experience supporting the special needs/education industry in various roles. Highly motivated and able to multi-task, I have assumed several roles, including program manager, case manager, and behavior Health Technician (BHT) for several organizations, developing personal and scholastic goals for students, leading Person Center Service Plan (PCSP) meetings with faculty and parents, supporting day-to-day classroom activities, and coordinating hiring activities. I possess the interpersonal skills needed to succeed in this industry, have a natural gift for nurturing others, and am passionate about helping people learn the skills needed to live better lives.Candidate's Name  1Hard Skills Microsoft Office (Word, Excel)Soft Skills Coordinates well with specialneeds students and teachers Communicates effectively andactively listens Solves problems effectively Possesses a strong work ethic Demonstrates flexibility andadaptability Energetic and enthusiastic Organized and proficient intime management Pays attention to details Welcomes constructivefeedbackEXPERIENCECase ManagerSTARSScottsdale, AZ04/2023 - presentWorking as part of a team to help improvethe lives of individuals with intellectualand developmental disabilities through dayprograms, on-site work centers, community-based employment training opportunities, andtransition programs. Serve as Program Manager in theDirectors absence. Coordinate and lead PCSP meetings withmembers, families, and group homest aff. Develop and write members goals. Write quality reports. Support classroom activities, as neededor requested. Approve time and attendance schedules. Schedule and coordinate tours forpotential students. Coordinate data sheet completion,printing, and excel entry.BHTCopa HealthMesa, AZ01/2022 - 04/2023Worked as part of a team providing world-class educational, therapeutic, rehabilitative,and social services for special needs clients,and supported their journey towards improvedwell-being and better quality of life. Compiled mothly student progress reports. Accomanied students to job sites for real-world training. Assisted in warehouse actvities. Coordinated student Arizona StateUniversity concession stand events.e eSpecial Needs Bus DriverKyrene School DistrictTempe, AZ07/2018 - 06/2019Worked as part of a team providing safe trans-portation for special needs students duringtheir bus ride to and from school. Transported students in a safe,professional, and corteous manner to andfrom school.Candidate's Name  2EXPERIENCE (continued)BHTAccelTempe, AZ08/2019 - 02/2020Worked as part of a team providing individualswith special needs and developmentaldisabilities the necessary skills to learn,work, and live successfully with dignity andindependence. Worked one-on-one-with a student,assisting with classwork, personal hygeine,and feeding. Accomanied students to job sites for real-world training. Assisted students with job tasks, includingwashing and drying golf carts, preparinglunches for Gilbert and Mesa policedepartment and jail inmates. Studentsreceived paychecks. Wrote weekly quality reports on membersprogress. Managed student Arizona State Universityconcession stand events (coordinatedcash register, food items, stand start upand shut down).e e

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