Candidate Information Name Available: Register for Free Title Customer Service Call Center Target Location US-MD-Baltimore Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Call Center Customer Service Washington, DC Customer Service Call Center Reisterstown, MD Customer Service Call Center Ellicott City, MD Call Center Customer Service Shrewsbury, PA Customer Service Call Center Odenton, MD Customer Service Call Center Annandale, VA Customer Service Call Center Baltimore, MD

Candidate's Name
Baltimore, MD Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryEnthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.SkillsAdministrative support professionalResponding to customer situations with sensitivityUsing influence and negotiation techniques to engage with and persuade customers.Applying customer service skills in a call center settingExperienceRemote Call Center Customer Service Rep Jul 2021 to Mar 2023Aerotek/Aston Carter Hanover, MDActively listened to Service Providers, handled concerns quickly and escalated major issues to the supervisor.Offered advice and assistance to customers, paying attention to special needs or wants.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.C-Store Territory Manager Sep 2014 to Jun 2021Acosta Sales & Marketing Jacksonville, FLManaged a route of 200 accounts, maintaining 100% coverage according to client frequency rateDemonstrated products to show potential customers benefits and advantages and encourage purchases.Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.Completed my accounts in such a timely manner, that I was requested on many occasions to call on accounts in several other states.Reset Merchandiser Jun 2014 to Jul 2014Resource Plus Jacksonville, FLReset specific store departments or entire stores and fully set up new stores according to planograms.Changed shelves, racks and displays to meet new schematic designs.Used props and lighting to enhance appearance and visibility of displays.Sales Associate Jan 2014 to Jun 2014Rite Aid Marion, NCSolved customer challenges by offering relevant products and services.Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.Counted money in drawer before and after shift to ensure accuracyEducation and TrainingBachelor of Science, Business ManagementUniversity of Maryland Global Campus College Park, MD