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Title Customer Service Representative
Target Location US-MO-Kansas City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Raytown, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeCity Of Independence Utililities-Independence, MOOctober 2023 to August 2024Responsible for payments to customers accounts.Performed register balances at close of business day. Responsible for Spire Payments.Referred customers to New accounts/Information for additional information on accounts, reconnection and start/stop services.Bank TellerKANSAS CITY CREDIT union-Kansas City, MOApril 2022 to August 2023 Responsible for daily deposits, withdrawals, cash advances Referring customers to member service to better their banking experience Performed opening procedures for the bank and drive thru operations Issue cashier checks and money orders Responsible for balancing ATM and TCD. Performed register balances at close of business BANK TELLERUS BANK-Raytown, MOApril 2016 to April 2022 Responsible for daily deposits, withdrawals, cash advances, and Western Union transactions Referring customers to additional services and credit card applications that could better their banking experience Performed opening procedures for the bank and drive thru operations Issued temporary debit cards and cashier checks and money orders Responsible for resetting pin numbers and handling ATM funds. Performed register balances at close of business day CLERICAL ASSOCIATESears Logistics-Riverside, MOAugust 2013 to April 2016 Performing specific inventory related processes such as: investigating and processing overages, shortages, damages, and adjustments related to production reports Communicating with internal and external customers any requested information Performing required processing of customer data based inquiries, both internal and external Communicating effectively on all issues related to the daily operations within the department Inputting data into DOS and other related DD Channel systems ADMISTRATIVE OFFICERLowe's-Lakeland, FLAugust 2002 to August 2013 Creating and designating registers for the business day Processing and calculating deposits Documenting any overage or shortages of registers, and balancing sales Researching journals for errors in sales and refunds Compiling credit card information and receipts Tracking merchandise inventoryCUSTOMER SERVICE ASSOCIATELowe's-Lakeland, FLApril 2002 to August 2002 Assisting customers with orders Setting up pick-up and delivery date and times Tracking invoices for online and in store orders Processing credit card applications and payments Filing paperwork, faxing documentation, and sorting mail Ordering supplies for Customer ServiceSERVICE MANAGERWalgreens-Saint Cloud, FLJanuary 1995 to March 2002 Auditing financials for Pharmacy, Liquor, and Cosmetics Overseeing employee schedules, breaks, and lunches Ordering funds, special requests, and tobacco for the store Handling customer complaints and requestsSTOCKER/CASHIER/ONE HOUR PHOTO LEADWalgreens-Saint Cloud, FLJanuary 1989 to January 1995 Building displays and stocking supplies according to Walgreens issued standards Training employees on photo equipment Ensuring Walgreens met all OSHA requirements yearly Filling orders and answering phones Creating labels and signs Cleaning departments and unloading trucks when needed EducationHIGH SCHOOL DIPLOMASt. Cloud High School - Saint Cloud, FL1987Skills Customer Service Bank Teller Cash Handling Cashier Customer Service

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