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Title Customer Service Support Manager
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Overnight Support Manager - Wal-MartDallas, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Supervisor with 10 years+ of managerial experience at large retailers. Leading inventory control process. Increasing in-stock, providing customer service. Merchandising and ensuring safety within company guidelines. Work ExperienceOvernight Support ManagerWal-Mart2016 to PresentManages a team of 35-50 associates. Goal is to recover and replenish; have it ready for business by 7a. Manage and teach process of truck unload, ensure shelves are in-stock, returns are sorted, inventory controls, cash handling, customer service. Plan and follow up to modular resets.Overnight Support ManagerWal-Mart2008 to 2016Manages a team of 35-50 associates. Goal is to recover and replenish; have the store ready for next day business by 7a. Manage and teach process of truck unload, ensure shelves are in-stock, returns are sorted, inventory controls, cash handling, customer service. Delegate and follow up to modular resets. Grocery Assistant Manager1999 to 2008Receiving trucks, manage front end process; cash handling, customer service. Inventory control. Monitor stocking and in-stock. Manage fresh department to ensure proper compliance and cleanliness is within company guidelines. Key controls. Prepare for next day business. Staffing/Scheduling.EducationHigh school or equivalentSkillsASSOCIATE, CUSTOMER RELATIONSAdditional InformationSKILLSDiverseDelegation and Follow upProcess drivenAdaptabilityAssociate/customer relationsPlanning

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