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| | Click here or scroll down to respond to this candidateCOURTNEY MILLERPHONE NUMBER AVAILABLE EMAIL AVAILABLE Stone Mountain, GAExperienceMacy'sCredit Granting Specialist 09/2019 - 07/2022Requested payment of delinquent accounts through phone calls and sending letters Reviewed credit history and other information regarding granting credit Ability to work effectively in a team environmentAbility to organize and manage multiple priorities Freedom FinancialEnrollment Advocate/ Negotiations Specialist 11/2016 - 05/2018 Continued to drill and expand on all report functionality departmentally for improvements Continued to build and maintain creditor relationships for business development purposes Streamlined processing time of settlementsWrote and maintained business documentsMDS CommunicationsCommunication Specialist 12/2015 - 11/2016Conducted 100 + outbound cold calls dailyEducated potential donors of various fundraises such as St. Jude Children's Hospital and the Salvation Army Processed and collected donation paymentsMailed fundraising literature to donorsTime Warner CableCustomer Service Representative 06/2014 - 05/2015Utilized auto-dialer to conducted high volume outbound calls Answered inbound calls regarding billing, services, and processing payments Identified customer needs while proficiently providing resolution Demonstrated ability to log all notes and follow-up information was accurately in customer accounts Assisted customer with choosing the right package to accommodate their entertainment needs EducationStephenson High SchoolDiploma 2009SkillsFundraising Loan Officer Experience Underwriting Customer Service Credit Analysis Banking Loan Origination Negotiation Business Development Cold Calling Salesforce Workforce Management Customer Service Typing Customer Support Analysis Skills Contracts Supervising Experience Accounting Microsoft Office Computer Skills CertificationCPACertified Payroll ProfessionalFundamental Payroll CertificationCompTIA Network+CompTIA A+CompTIA Security+CCNACertified Compensation ProfessionalCertified Employee Benefit SpecialistProfessional In Human ResourcesCertificationInsurance Producer LicensePharmacy Technician Certification |