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Click here or scroll down to respond to this candidateCandidate's Name
Lancaster, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCashier/Sales AssociateGPM Investments - Lancaster, SCJanuary 2021 to August 2022Provide excellent customer service. Total customers order on cash register. Stock and clean store as needed. Also make sure all cash handling aspects of the shift are correct at the beginning and end of each shift. Made safe drops as necessary.Package HandlerFedEx Ground - Rock Hill, SCJune 2020 to January 2021Duties for this position are to go through the packages coming down the line; make sure each package is on correct truck; get the appropriate packages off the line; scan them; and place it in the appropriate order and slot designated in the truck.Administrative Assistant/HelperCWB Specialties - Elgin, SCJuly 2018 to April 2020Handle any incoming and outgoing correspondences(emails, estimates, receipts) for business. Answer all incoming calls. In charge of scheduling jobs and the crews to correct location of job to be performed. Responsible for payroll. Also help in the field doing renovations as needed. Manage day-to-day operations of business. Perform administrative duties such as faxing, scheduling and placing orders Great clients, direct phone calls, and set up appointments Serve as point of contact for CWB Specialties Assist in answering clients questions Order and distribute work orders Plann meetings Process invoices Process timecardsShipping Clerk/LeadRico Industries - Heath Springs, SCSeptember 2015 to June 2018In a manufacturing environment responsibilities include: route trucks to pick up customers orders; prepare all shipping documents; process and maintain records for all ship-confirmations; ensure packing slip and UPC items are in correct boxes and the correct amounts; maintain filing processes and provide adequate archive process; answer any questions packers/shippers have; prepare and print shipping labels corresponding to shipping needs; process orders based on the buyer's preferred shipping system(e.g. USPS, UPS, FedEx, etc.); performs administrative duties like answering phones, updating records, and providing excellent customer service; perform all other administrative and/or distribution center related duties, as assigned.Homemaker/CaregiverFamily Time - Lancaster, SCJanuary 2008 to August 2015Took this time to care for my children and home. Assist with children personal supervision Transport children to scheduled appointments Run errandsCustomer Service RepresentativeTravel Services Unlimited - Fort Mill, SCSeptember 2002 to December 2007In a fast paced call center environment, this position is responsible for emailing, receiving inbound calls and placing outbound calls to customers regarding their travel plans or memberships. Manage customer accounts and also process any debit/credit card payments, orders, exchanges, refunds and customer transactions. Handle any irate customers and de-escalate any issues the customer has. Enter record of complaints and outcome. Book appointments. Perform data entry for customer information Set up client appointments Assist customers with a warm and professional attitude Answer general questions Answer calls from clients Manage client records Provide policy and service information Resolve customer information and complaints Respond to claim inquiries Handle online orders and credit card transactions Eligibility Specialist/Mail SupportKanawha Insurance Company - Lancaster, SCDecember 1999 to August 2002This position is responsible for the administration of eligibility files for NTL & Equitable; maintenance of eligibility records daily-this includes additions & changes. Responsible for all system output for mailing- this includes processor output such as checks (claim checks, disability checks, & large payment checks); explanation of benefits; letters and special check handling. Data Entry SpecialistKanawha Insurance Company/Phillips Staffing - Lancaster, SC August 1999 to December 1999This position inventories claims received from the mail room into electronic health care systems for processing; verify claimant/eligibility in all environments for claim forms received; enter member information into the system to control the claim.EducationAssociate Degree in BusinessYork Technical College - Rock Hill, SCAugust 1999Skills Account management Procurement Cold calling Purchasing Microsoft Outlook Human resources Microsoft Powerpoint Event planning Data Entry Conflict Management Sales Project Management Negotiation Administrative Experience Payroll Logistics Cash Handling Manufacturing Research Office Management Supply Chain Pricing Personal Assistant Experience Management Customer service Cash handling Supervising experience Guest relations Warehouse management system Cash register Research Hospitality Conflict management Hotel experience Personal assistant experience Google Docs Payroll Office management Documentation review Supply chain Manufacturing Negotiation Account management Technical support Pricing Purchasing Cold calling SharePoint Forklift Microsoft Excel WindowsAssessmentsTeamwork: Interpersonal skills ProficientDecember 2023Responding to challenging team situations at workFull results: ProficientSpreadsheets with Microsoft Excel ProficientFebruary 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientFront desk agent (hotel) ProficientJuly 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientProtecting patient privacy ProficientApril 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientWritten communication ProficientMarch 2023Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientRetail customer service ProficientMay 2023Responding to customer situations in a retail setting Full results: ProficientWorking with MS Word documents ProficientFebruary 2023Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientAdministrative assistant/receptionist Proficient April 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientCustomer focus & orientation ProficientDecember 2021Responding to customer situations with sensitivity Full results: ProficientProtecting patient privacy ProficientSeptember 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientMedical receptionist skills ProficientMarch 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientAttention to detail ProficientApril 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientVerbal communication ProficientJanuary 2024Speaking clearly, correctly, and conciselyFull results: ProficientWarehouse safety ProficientApril 2022Using safe practices in a warehouse settingFull results: ProficientData entry: Attention to detail ProficientDecember 2021Maintaining data integrity by detecting errorsFull results: ProficientWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientDecember 2021Identifying and resolving common customer issuesFull results: ProficientScheduling ProficientApril 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientCleaner fit ProficientJuly 2023Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationScored platinum on WorkKeys |
