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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo obtain employment where I can share my vast experience with a company that has growth potential. EducationBrockton Adult Learning Center 1994-1994 GED scoring the highest scores in the state of Massachusetts.Everest Institute 2007-2008 Certified Medical Administrative Assistance Phoenix University (online) 2013-2014 Bachelor's Degree Business Arts & management Distant Learning System (online) 2021-present Courses to become a Registered Nurse. Skills & AbilitiesMANAGEMENTI have been an office manager for several call centers, I have also been an online customer service manager.SALESI have experience as a sales rep in several department stores and online. COMMUNICATIONI am a customer service rep and telemarketer with over 10 years of communications experience. LEADERSHIPOver 15 years experience as a team lead, 6 years experience as a dispatcher, and 2 years experience as a HR managerExperienceAdecco StaffingHR Representative/CustomerCare Rep National Grid 2021-present Completely I-9 forms and verification of Id's/taking inbound calls from customers assisting with high call volume.Adecco StaffingPATIENT FINANCIAL SERVICES ATRIUS HEALTH CARE 2021-2021 Checking in patients, confirming insurance, collecting copays and balances. End of shift money drop. Adecco StaffingSTAFFING COORDINATOR AMAZON 2020-2020Intake of new hires, running background check, performing drug test, setting schedules, verifying Ids.HOME HEALTH CARE AIDE COMFORCARE 2019- 2020Human Resource Recruiting new caregivers, conducting orientations and assigning shifts. Taking care of Hospice and non-Hospice patients in their homes, provide comfort, companionship, light housekeeping, medication disbursement, and end of life comfort to the family. CUSTOMER SERVICE REP WASTE MANAGEMENT 2018- 2019Answering complaint calls, taking payments, setting up new service, canceling service, moving service, and adjusting accounts. Dispatching trucks to extra pickups. DISPATCHER BROWN & BROWN TRUCKING 1998-2005Dispatching trucks for family business, tracking locations, tracking pick ups and drop offs, maintaining office supplies, contacting vendors and customers to ensure timely service, maintaining gas logs and driver schedules. |