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Title Agile Coach Financial Services
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Malcolm J Ovenden - SA4 (SAFe Agilest), CSM, SSM 5, PSM ISherman, TX Street Address
Street Address -755-5299 EMAIL AVAILABLE http://LINKEDIN LINK AVAILABLECandidate's Name
Candidate's Name ing Agile transformations utilizing Scrum, Kanban, LeSS, SAFe and LEAN frameworks, CI/CD, TDD and DevOps concepts in large and medium sized organizations. Experience with Agile software development and the success it achieves. Passionate Agile advocate and practitioner and obsessed with helping organizations realize the benefits of true Agile Systems Development. Through this experience established strong relationships with corporate leadership and executives.. Experience covers many diverse industries such as Telecommunications, Financial Services, Insurance, Retail, eCommerce, Manufacturing, Healthcare, Pharmaceuticals, Airlines, Sweepstakes, and Volunteering. Additional areas of expertise include:Scaled Agile Framework SAFe TransformationsAgile LeSS Transformations (Large Scale Scrum)Agile Scrum/XP Coaching and Training (TDD, ATDD, BDD)Agile Kanban Coaching and TrainingAgile Systems Development and DevOpsTesting and Quality Assurance Management (TQM, Six Sigma)Project ManagementProgram ManagementSoftware ExperienceRally CA Agile Central JIRA AgileCraft Version One CVS SVN Jenkins GitHub Cucumber MS Visual Studio Team Foundation Server (TFS) HP Quality Center ALM HP Agile Manager Bugzilla Greenplum Hadoop Pentaho/R Tableau COGNOS ERWin SQL Server SQL Server Reporting Services MS Office Clarity PPM MS SharePoint (WSS/MOSS) MS Project Oracle 8i, 9i, 10g, 11g Oracle Siebel CRM Salesforce.com CRM Teradata Rational ClearCase IBM Rational ALM Rational RoseProgramming Language Experience: Java J2EE .NET ASP C# C++ JSP JavaScript Object PascalWork ExperienceBroadridge Financial Solutions, Edgewood, NY (remote) May 2022 - June 2024Candidate's Name
Mentored senior leadership and mid-level management in Agile transformation strategies and current agile best practices achieving over $20MM in annual savings across the organization.Coached and achieved team transformations to empirical process control and incremental product development resulting in 20% development cost reductions and 30% increased revenue.Onboarded and coached 20 cross-functional teams in scrum and Kanban across multiple business units in the US and India engaged in the production of innovative Financial Services products.JP Morgan Chase, Plano, TX (hybrid) March 2019 - May 2022Agility Lead Agile CoachMentored mid-level management in Agile transformation strategies and current agile best practices enabling a 50% improvement in data capture and retrieval capabilities.Coached several co-located and remote cross-functional teams in Big Data, Cloud Computing and DevOps.Actively led the Agile Community of Practice and instrumental in implementing and improving empirical process control across the organization.The Judge Group, Lewisville, TX July 2018 - January 2019Agile CoachClient: JP Morgan Chase. Mentored mid-level and senior leadership in Agile transformation strategies and implementation techniques enabling the development of financial products that achieved 20% increase in market share.Trained and coached 6 ab initio Agile teams in Scrum and LeSS. Coached several DevOps concepts including Continuous Integration (CI), Continuous Deployment (CD), Test Driven Development (TDD) and Behavior Driven Development (BDD).Aligned cross-functional teams to provide incremental product development across multiple domains and disciplines in a Java, Big Data, and cloud based micro-services.TEKsystems, Plano, TX July 2017 - May 2018Agile Enterprise CoachClient: Bank of America. Mentored mid-level and senior management in SAFe while building their Product Backlog from existing requirements and from newly defined Features enabling a 10% improvement in estimated time-to-market.Worked closely with senior executives to formulate transformation strategies congruent with their organizational and business Objectives and Key Results (OKR) and achieved 90% OKR targets.Trained and coached 4 new Release Train Engineers resulting in 20% reduction in post-release defect density.Trained and coached over 40 ab initio Agile teams in Scrum and SAFe (300+ team members).Coached QA Systems Integration Testing (SIT) and User Acceptance Testing (UAT) organizations to develop processes congruent with Agile values and principles while maintaining adherence to the banks regulatory, audit and compliance mandates.Created cross-functional teams to provide true Agile Scrum incremental product delivery in a configuration management environment.ProKarma, Bridgewater, NJ September 2016 - June 2017Enterprise Agile Coach Scrum MasterClient: Johnson & Johnson. Coached the Data Lake, Enterprise Data Warehouse (EDW) and Data Analytics organizations on Agile concepts and created 4 cross-functional Agile teams to provide true Agile incremental product delivery in a Data Warehouse build environment resulting in improvements in implementation predictability against government deadlines.Worked with senior level executives and stakeholders to identify and manage the Minimum Marketable Feature (MMF) set for a major corporate data warehouse initiative.Built the Product Backlog from an existing Product Roadmap for a new Data Warehouse construction project and organized it for high-value incremental delivery.Performed role as Scrum Master for 4 team until replacements were trained.Coached the QA User Acceptance Testing (UAT) and Compliance organizations on Agile concepts and successfully implemented processes congruent with Agile principles.Insight Global, Basking Ridge, NJ April 2016 - September 2016Agile Enterprise CoachClient: United Health Group/Optum. Coached End-to-End (E2E) testing teams on Scaled Agile concepts and SAFe and drove the implementation of strategies for transformation to SAFe System Teams. Worked closely with Program Management and executive stakeholders to formulate meaningful metrics that showed improvements in time-to-market and reductions in defect density.Worked closely with leadership to transition the organization from waterfall to Agile Scrum and Kanban.Coached the Reporting and Analytics organization on Agile concepts and created cross-functional teams to provide end-user targeted incremental Agile product delivery.Coached and trained over 20 Scrum teams from Shu level through Ha and Ri levels and mentored Scrum Masters on how to transform the delivery model to Agile from waterfall using a Scrum framework.Newt Global Consulting, Colorado Springs, CO July 2014 - April 2016Agile Scrum CoachClient: Verizon. Led the design and construction of a Data Warehouse (DW/BI/DSS) solution for a large multinational telecommunications client. Systems were Open-Source Data Warehouse (Greenplum), Big Data (Hadoop), and Business Intelligence technologies (Pentaho, R) used to detect healthcare insurance claim fraud.Utilized proprietary fraud detection models and Open-Source BI tools to produce regular and ad-hoc reports and graphical representations of the data to aid in the detection of fraud.Implemented Agile Scrum and Test-Driven Development (TDD) frameworks for development.RCG Global Services, Plano, TX March 2013 - July 2014Enterprise Agile CoachClient: Rent-A-Center. Coached Rent-A-Center (RAC) World Class Development (WCD) executive leadership team to strategize and implement company-wide adoption of Agile Scrum/XP and Kanban as part of a SAFe implementation. Successfully implemented Agile incremental development and in-store production deployment of a Point of Sale system within 3 months. System replaced a previous waterfall project that had failed to deliver anything in-store for over 5 years.Developed and led Agile training workshops and coached Agile teams on Agile Scrum/XP and Kanban, and AgileCraft usage.Conducted assessments of 5 Agile management software tools that support the Scaled Agile Framework (SAFe) and worked with RAC WCD Leadership to implement SAFe and AgileCraft in less than 6 months.Facilitated the transition from Rally to AgileCraft. Integrated AgileCraft with Rally, JIRA and HP Quality Center.Coached teams on Continuous Integration (CI/CD) techniques as part of DevOps implementation and worked with DevOps management to implement automated environment deployments.RCG Global Services, Tampa, FL January 2012 - February 2013QA Architect Enterprise Agile Coach Program DirectorClient: PWC. Assessed organizational readiness for Agile Scrum adoption at PwC Regional Development Centers and made recommendations and presentations to senior executives about the business case for agile transformation.Worked closely with IT executive leadership to undertake assessments of their organizational maturity in QA and Testing processes and tools. Made recommendations for implementing an Application Lifecycle Management system using MS Visual Studio and MS Test Suite tools in accordance with ISO9001 and ITIL standards.Developed a roadmap for enterprise-wide rollout of the Microsoft ALM (Visual Studio) solution and toolset.Conducted pilots of ALM best practices and established and tracked KPIs for performance monitoring and improvement.RCG Information Technology, Plano, TX August 2008 - January 2012Senior ManagerManaged full SDLC solutions engagements in accordance with CMMI and Agile Scrum methodologies.Established appropriate IT infrastructure to support and maintain development and testing efforts.Assessed processes and tools and made recommendations, developed and implemented best practices for Application Lifecycle Management.QA ManagerClient: RamQuest. Established the QA organization at RamQuest and implemented full life-cycle Testing Methodology based on QA/Testing industry best practices. Applied testing methodology to new .NET application being rewritten from Delphi to .NET. Hired QA testers/leads and mentored them on testing methodology.Project Manager Quality Assurance Test EngineerClient: Southwest Gas. Assessed the use of HP/Mercury Testing Tools (Quality Center, QTP), UPK and QA processes and made recommendations for QA and Testing methodology implementation in accordance with CMMI.Education and CertificationsBachelors equivalency certified by the US Department of LaborAeronautical Engineering, University of Bath, UKGCE, Computer Science Mathematics Physics, University of Oxford, UKSAFe Agilist (SA4) - Scaled AgileCertified SCRUM Master (CSM) - Scrum Alliance, Cert# 510325SAFe Scrum Master (SSM) SAFe 5 Scaled Agile Cert# PHONE NUMBER AVAILABLEScrum Master (PSM I) - Scrum.orgCertified Computing Professional (CCP), IT & Project Management Certification - ICCP (www.iccp.org)Work Authorization: US Citizen

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