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Click here or scroll down to respond to this candidateCandidate's Name
Fast Learner, Empathic, and PassionateDetroit, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDynamic Mental Health Worker with Street Address years in Mental Health Training. Passionate about professional development and adult learning facilitation.Helping to develop soft skills, critical thinking, and training opportunities. I am determined to help improve daily living skills to help enhance the quality of life. Authorized to work in the US for any employerWork ExperienceProgram DirectorAngels' Place - Southfield, MIOctober 2023 to April 2024Providing guidance, training, and support to staff. Administration of medication to residents. Transportation to appointments, activities, or shopping. Enforcement of policies and procedures to staff. Attending IPOS meetings, creating activity schedules, support of ADLs to residents. Creating schedules, encouraging independent development and social interactions within the community. Complying with all government regulations as it pertains to persons served. Ensuring that all employees trainings are updated and in accordance with Oakland/ Wayne County guidelines. Answering phones, and billing for services provided. Performance evalutiions for Home Managers. Residential Group Home ManagerKevdaco - Southfield, MIJuly 2023 to November 2023Overseeing staff and residents. Scheduling, data entry, transporting, training of staff, performance evalutions,24 hour availability, problem solving, and conflict resolution. Implementation of company's policies and procedures. Attend team meetings and operational meetings . AdministratorCommunity Opportunity Center - Livonia, MIFebruary 2023 to May 2023Overseeing staff and residents. Scheduling, counseling of staff, data entry, transporting, training of staff, performance evalutions, 24 hour availability, problem solving, and conflict resolution. Implementation of company's policies and procedures. Attend team meetings and operational meetings. Area ManagerIndependent Community Care Services - LivioniaJuly 2020 to July 20221. Supervision of others, payroll, home balancing, scheduling, completion of paperwork. Ensuring that employees are trained and compliant of rules and guidelines. Making sure that clients are treated fairly including problem solving. Training staff and assigning specific job duties. Billing, answering multi- lines, data entry, and customer service. Chore services, home help, transportation services and conflict resolution. Administration of medications along with Covid 19 guidelines. Skills Trainer SupervisorServices To Enhance Potential - Dearborn, MIMay 2014 to July 2020Completing Vocational Skills Assessments for individuals served in groups. Implementing goals and data sheets, behavior modification plans, and skills training. Participating in person centered planning, quarterly reviews, and other required training as needed. Data collection, payroll, and attendance accountability. Implementation of Health and Safety Regulations.Train and monitor Aides, Volunteers and Individuals Served. Promote individuality, growth and development opportunities. Supervising individuals that we serve daily for employable opportunities. Maintain growth and development of future endeavors. Encourage and provide quality work.Keep documentation of work skills and production count according to DOL standards. Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.Instructional development of Soft SkillsTeam LeadConvenat to CareOctober 2013 to October 2014WestlandAdministering medicationsTaking VitalsTransportingRedirecting behaviors, money management.Over-seeing staff (schedule, implementing directives) Filing out documentationDelivered a wide variety of courses including topics on communication, team building, and skills building. Home ManagerSTALLWORTH AFC - Detroit, MIOctober 2010 to June 2013Administering medicationsWound careRedirecting behaviorsMoney management or persons served fundsFiling DocumentationIn-take referralsAdmitting, Discharge SummariesTaking VitalsWorking with a team of Mental Health Doctors and Nurses SupervisorDirect CareOctober 2004 to October 2010Independent Community Health Services - Livonia, MI TransportAdministering MedicationsPreparing MealsMoney ManagementOver-Seeing StaffTaking VitalsRecord- KeepingApplied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.EducationBachelor's degree in Business ManagementUniversity of Phoenix-Online Campus - Phoenix, AZOctober 2023 to PresentAssociate of Science in ScienceWayne County Community College - Detroit, MIAugust 2004 to December 2007Skills Problem Solving (10+ years) Time Management (4 years) Management CPR Certified Mental Health Organizational Skills training Documentation Customer support TBI, Mentally ill, Developmental disabilities experience (10+ years) Data collection Public health Teaching Communication skills Microsoft Excel Computer skills Microsoft Word Adult Education Autism Experience Curriculum Development Meal Preparation Medication Administration Vital Signs Home Care Case Management Strategic Planning Special Education Caregiving Administrative Experience Tutoring Leadership Supervising experience Customer service Microsoft Office First aid Classroom Management Office Management Research Budgeting Data entry Payroll Crisis management Computer literacy Negotiation Conflict management Developmental Disabilities Experience Program Development Care plans Supervising experience Microsoft Office Organizational skills Customer relationship management Writing skills Management Communication skills Home & community care Computer literacy Home care Computer skills Empathy Customer service Microsoft Word Medical scheduling Caregiving Leadership Microsoft Excel Driving Sales Resident's rights Senior care Preschool experience Classroom experience Teaching Serving Curriculum development Vital signs Yardi Interviewing Medical terminology Data collection Program management Conflict management Team management Documentation review Research Payroll Telephony Human resources Mentoring Negotiation Relationship management Manufacturing Office management Training & development Budgeting Nannying Classroom management Microsoft Access Windows Special education Analysis skillsCertifications and LicensesCPR CertificationFirst Aid CertificationDriver's LicenseBLS CertificationChauffeur's PermitAssessmentsCustomer service ProficientNovember 2021Identifying and resolving common customer issuesFull results: ProficientCall center customer service ProficientNovember 2021Demonstrating customer service skills in a call center setting Full results: ProficientManagement & leadership skills: Impact & influence Completed November 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSTime ManagementResourcefulProblem SolvingLeadershipCritical ThinkingAdaptability |
