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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Liberty St.Portland, OR. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEYears of experience in the public in either the Hospitality or Retail fields, where the goal is Customer Service first while meeting my personal goals. Training employees and co-workers in various sales techniques and ethicsBatteries Plus Bulbs Manager In TrainingMay 2023 - PresentCustomer Service / Sales; Demonstrate a customer first mentality. Greet customers, determine needs & solve problems by asking questions. Look for additional opportunities and needs. Sell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonuses. Operate technology-based Point of Sale & Product Look-up system to complete sales transactionsIn bound phone sales / serviceInstall large and small batteries in various devices, including cellphones/tablets. Function as a team playerMerchandising / Inventory; Inventory stock maintenance and managementShip and/or deliver to commercial accountsMaintain clean and full store appearanceBuild displays; to better market seasonal productsPrepare store for daily opening and closing.CVS Health Operations ManagerFeb 2022 - March 2023Daily operations of the Retail Store. Cash handling, opening and closing of the store, including nightly deposits. Daily Price Changes, Daily Cycle Counts. Merchandising of products on the shelves.. Process weekly Truck delivery from corporate in a timely manner in accordance with corp instructions. Train employees and ensure Employees are up to date with required training. Provide Excellent Customer Service. Perform Product Withdrawal, Check and remove Expired items from the Sales Floor and Process out of the Store.. Perform Planogram changes to the Merchandising of the Products by Section, as required.. Meet with Vendors to ensure proper ordering for the Store. Check in Weekly Deliveries from Vendors. Handle and address any Customer Complaints. Provide Feedback to Corp and Divisional Leads. Keep the Store up to date with any Asset Protection Concerns. Ensure Security of the Store and the Safety of Co-Workers. Provide Coverage when short staffed Operations of the Day to Day functions of the Retail Store. Also provide support to the Pharmacy when needed.Promoted from Operations Supervisor to Operations Manager in five monthsAT&T Authorized Dealer Spearhead Mobility; Lead Sales AdvocateNov. 2020 - Jan. 2022Promote and sell AT&T products and services Promote and drive sales . Provide excellent customer service to customers while meeting their Wireless needs. Staying current with promotions and offers to help customers get the best deal possible while enjoying the best mobile experience possible staying connected to the best mobile network. Inform customers of the benefits using AT&T TV vs the competition and the savings that will be acquired over a two year period Follow up with Customers after visits to ensure there are no issues after their visit. Reach out to the Community to drive business and sales with both Consumer and Business accounts. Review Business accounts to find ways to make them more cost effective. Use Best Practices, like Team Selling to help co-workers close sales and meet monthly metrics. Opening and Closing duties(ie: POS systems, cleaning and display)AT&T Authorized Dealer Connect Wireless; Retail Store ManagerJuly 2018 -November 2020Support and oversee a team of RSC's at a specific store while pursuing store goals and targets. Promote and sell AT&T products and services Promote and drive sales . Provide excellent customer service to customers while meeting their Wireless needs. Staying current with promotions and offers to help customers get the best deal possible while enjoying the best mobile experience possible staying connected to the best mobile network. Inform customers of the benefits using DirecTV vs the competition and the savings that will be acquired over a two year period Follow up with Customers after visits to ensure there are no issues after their visit. Reach out to the Community to drive business and sales with both Consumer and Business accounts. Review Business accounts to find ways to make them more cost effective. Use Best Practices, like Team Selling to help co-workers close sales and meet monthly metrics. Opening and Closing duties(ie: POS systems, cleaning and display)AT&T Authorized Dealer Spring Mobile COmmunications; Sales AdvocateJune 2017 - July 2018Promote and sell AT&T products and services Promote and drive sales . Provide excellent customer service to customers while meeting their Wireless needs. Staying current with promotions and offers to help customers get the best deal possible while enjoying the best mobile experience possible staying connected to the best mobile network. Inform customers of the benefits using DirecTV vs the competition and the savings that will be acquired over a two year period Follow up with Customers after visits to ensure there are no issues after their visit. Reach out to the Community to drive business and sales with both Consumer and Business accounts. Review Business accounts to find ways to make them more cost effective. Use Best Practices, like Team Selling to help co-workers close sales and meet monthly metrics. Opening and Closing duties(ie: POS systems, cleaning and display)AT&T Authorized Dealer Connect Wireless ; Retail Sales ConsultantJune 2016 - April 2017Promote and sell AT&T products and services Promote and drive sales . Provide excellent customer service to customers while meeting their Wireless needs. Staying current with promotions and offers to help customers get the best deal possible while enjoying the best mobile experience possible staying connected to the best mobile network. Inform customers of the benefits using DirecTV vs the competition and the savings that will be acquired over a two year period Follow up with Customers after visits to ensure there are no issues after their visit. Reach out to the Community to drive business and sales with both Consumer and Business accounts. Review Business accounts to find ways to make them more cost effective. Use Best Practices, like Team Selling to help co-workers close sales and meet monthly metrics. Opening and Closing duties(ie: POS systems, cleaning and display) |
