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Click here or scroll down to respond to this candidateCandidate's Name
Bronx, NYEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Manhattan, NY - Queens, NY Authorized to work in the US for any employerWork ExperienceMental Health Case ManagerTHE BRIDGE INC. - New York, NYJanuary 2024 to Present Assessing needs and planning services, evaluating individual strengths and needs, evaluating the appropriateness of and need for various community mental health services, developing individual serviceplans, and monitoring and evaluating client status. Linking the individual directly to services and supports specified in the individual service plan. Assisting the individual directly for the purpose of locating, obtaining and effectively using community resources, including educating and monitoring information and support to family members, and providing or arranging for transportation for individuals or their family members to access services. Training in, or reinforcement of functional skills and appropriate behavior related to clients health and safety,activities of daily living, and use of community resources. Assisting with medication education, illness education and medication management. Monitoring of clients health, nutrition and physical health care conditions. Working collaboratively with clients care managers and other care providers. Coordinating services with other agencies and providers involved with the individual (e.g., Department of Rehabilitative Services, Health Department, school division, Area Agency on Aging, Social Security Administration); this also includes assisting clients or their family members to apply for benefits, which they are eligible to receive. Enhancing community adjustment and integration by developing services or supports, which increase opportunities for community access and involvement, including developing community living skills and vocation, civic and recreational services. Making collateral contacts with the individual's significant others (e.g., parents, friends and siblings) to promote implementation of the service plan and optimal community adjustment. Monitoring service delivery with the client to assure the adequacy and implementation of the individual service plan and to assess the individual's receipt of and participation in appropriate types and levels of services, goal attainment, need for additional assistance and continued appropriateness of service settings. Maintaining necessary casework records to document the provision of case management services for Medicaid reimbursement. Attending in-service training and staff development programs to enhance the case management services. Acquires and maintains valid certification in First Aid and CPR in order to ensure the safe and efficient operation of the program and to comply with state and federal staffing requirements. Provides crisis intervention services. Meets daily with other team members to identify client needs and coordinate services. Reads all agency communication, (i.e., Ten, Region Tens newsletter, E-mail, etc.). Security SupervisorProguard Protection Services - Queens, NYJanuary 2023 to Present Supervised Safety Monitors on duty to ensure adherence to policies and procedures. Assisted in the development of training sessions for Safety Monitor Staff Documented individual staff problems as necessary. Prepared and submitted on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc. clinical, individual counseling experience with mentally ill, formerly homeless people. Strong computer skills and knowledge of Microsoft Office (Word, Outlook, Excel) Strong interpersonal skills and ability to work as part of a team. Strong written and verbal communication skills. Familiarity with online chart record databasesAssistant Safety SupervisorHELP USA - Manhattan, NYMarch 2020 to March 2022 Supervised Safety Monitors on duty to ensure adherence to policies and procedures. Assisted in the development of training sessions for Safety Monitor Staff Documented individual staff problems as necessary. Prepared and submitted on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc. clinical, individual counseling experience with mentally ill, formerly homeless people. Strong computer skills and knowledge of Microsoft Office (Word, Outlook, Excel) Strong interpersonal skills and ability to work as part of a team. Administrative Assistant/Front Desk ReceptionistSt. Barnabas Health System, Inc. - Bronx, NYJanuary 2018 to June 2019 Initiate and maintain contact using a mix of communications tools - with key referral sources identified through a data-driven targeting process for earning referrals to NYP. Conduct scheduled face-to-face meetings with targeted physicians and practices to uncover needs then deliver relevant and useful information specific to each contact ultimately building a trusting and reliable relationship with that referring source. Develop new leads from external physicians visited in the community Arrange and facilitate introductions of new specialists to targeted referral prospects to reinforce clinical expertise. Facilitate attendance at educational programs and other opportunities/events to connect NYP. Communicate and escalate trends in service, communications and operations barriers expressed by referral sources that affect ability to develop relationships with referral sources and negatively impact ability to grow the organizations image and its referrals. EducationBachelor's in Human ServicesSouthern Vermont College - Bennington, VTSeptember 2014 to May 2018Skills Security Social Work Individual / Group Counseling Security Customer service Communication skills Organizational skills Microsoft Word Microsoft Office Addiction counseling Motivational interviewing Crisis intervention Management Behavioral health Interviewing Intake Conflict managementCertifications and LicensesGuard CardLMSWMarch 2024 to PresentStill in school freshmanCASACClass D Security |
