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Title Customer Service Account Executive
Target Location US-FL-Longwood
Email Available with paid plan
Phone Available with paid plan
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Street Address  bistline avenue long wood FL PHONE NUMBER AVAILABLErimary alternatePHONE NUMBER AVAILABLE EMAIL AVAILABLEQualifications for Senior-Level Account ExecutiveProfileSelf-motivated results-oriented professional in sales and marketing,Communication, listening skills to build rapport with prospective clients and gain access to decision makers. Offer proven strengths in identifying/ analyzing customer needs and recommending appropriate products. Have a track record in surpassing expectations, and exceeding aggressive quotas, interpersonal skills, to build trust and long-term relationships with customers. Exhibits tenacity and resourcefulness in resolving complex problems/issueAreas of ExpertiseProduct MarketingSales DevelopmentSales ForecastingAccount ManagementContract NegotiationsCustomer ServiceConsulting SellingClient RelationsAccount RetentionKey ContributionsDemonstrate an excellent ability for organization, time management and achievement of 300% of goal.Experienced in cold calling to negotiate, close and follow up on sales via telephone or face to faceProvided marketplace data to support account growth and new product placement created and delivered sales presentationDynamic team player with solid communication interpersonal Consistently exceeded client expectationsCareer TrackMakotek/Spectrum 1/2017-PresentCollections/Customer RetentionMaking out bound calls negotiate repayment plans for non-paying, customers help them find solutions to make paying their past due bill. At the same time being diplomatic, persistent with an assertive style that consistently yields results. Maintain up to date computerized customer information, working in multiple windows.Baldwin Brothers 1/2016-2/2017Sales/ Service Pre Need ConsultantResponsible for selling pre-arranged funerals and cremation working within budget, lead system, quota, and goal expectations set forth by upper management.Sources for prospective client families include: lead generation, cold calling, community Seminars file reviews of past families served, and veteran organizations.Total Marketing Concepts Inc. 6/2015 - 1/2016Inside Sales/Customer ServiceInitiate out bond calls and close sales for a leading cellular provider. Sell services renewals and expanded customers base consulting sales. Worked with a CRM up dated information follow up calls always exceeded quota.Health Fair/Corporate, Orlando FL 8/2014-6/2015National Account CoordinatorCold calling lead generationBuilding new relationship through collaboration with in corporations. To incorporate a wellness program for there employees. Provided marketing campaigns to promote health screening thru company newsletters and online media events for companys employees and homeowners associations.Trust HCS/Healthcare, Orlando, FL 7/2012-7/2014Inside Sales Associate (Eastern Division)Generated 10 million in sales opportunities that resulted in 3 million completed contractsResponsible for generating new sales leads, inside sales, cold calling, appointment setting, call backs and implementing data into sales force which resulted in revenue development in the services of CDI, Auditing, Contract Coding, and Education on ICD-10 and Cancer Registry. Worked with C-Level Executives with in healthcare marketHealth Fair, Orlando, FL 12/2012-12/2013Hospital & Healthcare Relations RepresentativeStrong communication skills in developing and assisting new business partners with in the healthcare market, working with sales director to develop new markets nation wide. Partnered with large health systems to support in contracting services to provide our mobile bus for cardiovascular screening within their local community. Developed all new business leads and generated a million in sales.MD Everywhere, Orlando, FL 5/2011-3/2013 Business Development/ Hospital & HealthcareGenerated new sales leads, inside sales, cold calling, B2B appointment setting which will result in revenue development by successfully offering software solutions for charge capture, billing, account management, and consulting servicesinbound Telecommunication. Worked directly with many current customers by providing bundles and upgrading services maximize the value and benefit for the customer. Also, interact directly with new customers by offering a total home solution Resolved-billing discrepancies, resolved disputes and complaints, which ensured customer satisfaction. Meet monthly quotas.Frontier Communications 3/2010-1/2011 3/-2010  1/ 2011Sales Executiveinbound Telecommunication. Worked directly with many current customers by providing bundles and upgrading services maximize the value and benefit for the customer. Also, interact directly with new customers by offering a total solution Resolved-billing discrepancies, resolved disputes, which ensured customer satisfaction. Meet monthly quotas.Work Stream Orlando FL 2007-2011Sales Professional /Executive Career ConsultantAssisted recent college graduates to C level executives, private and corporate in executing career transitions. Identified client needs and wants in order to recommend, present and sale appropriate career advancement programs. Helped 200+ client achieve their goals, while generating over $2M in revenue. Earned Sales Superstar award 8 times for being the top revenue producer.EducationBusiness Administration - Florida State UniversityComputer ExperienceSales force Database, Microsoft OfficeOutlook, PowerPoint, Spice, Icons, Sling

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