| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name (c) PHONE NUMBER AVAILABLEStreet Address Douglas Avenue e-mail: EMAIL AVAILABLEN. Providence, Street Address
Objective: Seeking a position with a challenging company where I can utilize my patient care, Pharmacy, and customer service knowledge.Certifications:RI Pharmacy Technician License Exp. Date: June 2024 MA Pharmacy Technician License Exp. Date: December 2024 Skills: Pharmacy Software: Meditech: Pyxis: Rx30 Business Software: Microsoft Compounding Customer Service IV Preparation Problem Solving Prior Authorizations Multi-line Phone SystemEXPERIENCEMember Services Representative - Remote 2021-2023AAA, Providence, RI Diagnosed mechanical issues Identified callers location Processed forms for customer complaints Managed payments for memberships Deescalated customer-based situations Coordinated arrival of Emergency RespondersPharmacy Technician 2014-2020UMASS Medical, Worcester, MA Involved in filling over 300 prescriptions in a fast-paced environment Kept a record on class II and III medications Processed prescriptions orders over the phone from DRs offices Adhered to HIPPA Regulations Assisted in other phases of computer operations including billing procedures and health insurance verification Performed some clerical duties: filing, chart preparation, faxing and appointment management and handlingInformation & Referral Specialist - Remote 2010-2014 United Way, Framingham, MA Responsible for inbound calls of clients in regard to: screening calls for domestic violence, food banks, low income housing and daycare vouchers Helped customers find affordable medication and medical equipment. Provided information and referral services to individual base on their needs In charge of special cases involving runaways and assisting the police and social workers Patient Care RepresentativeFenway Community Health, Boston MA 1999 2010 Received and answered calls from patients requiring information regarding health insurance and payments Processed referrals and prepared patients charts Answered multiple phone lines. Scheduled appointments and performed check in and check out functions. |
