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Candidate's Name
GUEST SERVICE AGENT - TUCKER PARALEGAL SERVICES LLCNew Orleans, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceAdministrative AssistantTUCKER PARALEGAL SERVICES LLC - New Orleans, LAJune 2017 to PresentReceive incoming calls using great customer service skills Greet clients and guest, directing them to the proper staff Schedule meetings and make travel arrangements for staff. Provide other clerical duties as needed by staff.GUEST SERVICE AGENTHarrah's Entertainment Inc. - New Orleans, LAMarch 2018 to January 2019Greeting all guest with outstanding customer service Secure a safe and clean environment at all timesAddress customers needs during their stay at hotel and casino Complete a report on all incidents on the property Shoe Sales AssociateShoe Dept - New Orleans, LAApril 2014 to September 2017A Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Individual responsibilities as a Retail Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and Security GuardMetro Security Services - Metairie, LAMarch 2013 to December 2016 Patrol industrial and commercial premises to prevent and detect signs... Answer alarms and investigate disturbances. Monitor and authorize entrance and departure of employees, visitors Write reports of daily activities and irregularities, such as equipment or property damage EducationcertificationTca Strive - New Orleans, LANovember 2018 to December 2018High school or equivalentL.W. Higgins High School - New Orleans, LAAugust 2007 to May 2010CERTIFICATIONCUILLIER CAREER CENTERMay 2010Bachelor's degree in BusinessSkills customer service (7 years) great customer service skills (1 year) Receptionist (1 year) Retail sales (1 year) Time management (10+ years) Outlook Administrative Assistant Quickbooks Marketing Front Desk Administrative Experience Microsoft Office Legal Drafting Legal Research Guest Services Tutoring Clerical Experience Office Management Accounts Receivable Writing Skills Personal Assistant Experience Negotiation Adobe Acrobat Medical Records Classroom experience Experience working with students Human Resources Typing Event Planning Case Management Management English Proofreading Google Suite Social media management Presentation Skills Merchandising Computer networking Conflict Management Blogging Accounts Payable Payroll Transcription Teaching Constant Contact DME Medical terminology Medical office experience Filing Search Engine Optimization (SEO) WordPress Experience with children Childcare Dispatching Medical office management Documentation review iOS Mac OS Quality assurance Public health Data entry Business development Windows FTP Microsoft Publisher Medical receptionist Bookkeeping Google Docs Analysis skillsCertifications and LicensesFirst Aid CertificationAdditional InformationSKILLSHelpful to othersGreat leaderGreat learning new thingsTeachable Great Customer Service Skills Time Management Great CommunicatorACTIVITIVESHelping others and giving back to my community in many ways. Tutor youth kids in outreach centerI am very involved with my church groups