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Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLESummaryA skilled and motivated IT Systems/Security Analyst with over 14 years of experience in the IT field seeking an entry-level cybersecurity position to transition into this dynamic field. Committed to continuous learning and professional development to become a proficient cybersecurity professional.Skill HighlightsScripting - Python, SQL, Adv PowerShell Toolmaking Security HardeningLinux Command Line Incident ResponseSecurity Frameworks and Controls DevOps - Kanban/Testing/GitSIEM Tools Network TroubleshootingPacket Sniffers/Packet Capture Analysis Mimecast
EducationBachelor of science | may 2007 | mountain state university Summa Cum Laude Major: Administration of Criminal Justice 4.0 in IT coursework including A+, Network+, and Security+, and MSCECertifications/TrainingMicrosoft Certified Solutions Associate (Server 2012) | 2016 (Expired)Microsoft Certified Professional | 2016 (Expired)Complete Python Bootcamp | Udemy | 2019Google CyberSecurity Professional Certificate | Coursera | 2024Infosec Cyber Threat Hunting Certificate | Coursera | 2024Security+ | Comptia | 2024ExperienceSystems Analyst/Business Analyst | Life Care Centers Of America | June 2022-Present Administrator of financial application Perceptive Content Organized and recreated knowledge base for application Developed PowerShell, JavaScript, and SQL scripts in support of Perceptive Content and other processes for multiple teams Created business requirement documentation for application development projects. Worked with developers to improve various applications and testing
Support Specialist | Systems Solution Inc. | October 2021-June 2022 Tier I and II Support for MSP (Managed Service Provider) for business largest client Troubleshoot a wide range of hardware, software, and network issues Citrix troubleshooting using Studio and Director/FSLogix profiles Active Directory/Azure/O365 Email and Web Security Administration Mimecast ThreatLocker request review and approval high performer in team in terms of ticket closure and customer satisfaction/approval Developed PowerShell scripts to automate various jobs and tasks for Active Directory/Azure AD/O365Technical Support Analyst | Life Care Centers Of America | January 2020-September 2021 Tier II Technical Support Analyst for all Life Care and Century Park facilities in 28 states Troubleshoot a wide range of network, hardware, and software issues Developed and distributed PowerShell tools and modules to streamline processes for the team high performer on the team in terms of ticket closureIT Coordinator | center for sports medicine | February 2012-January 2020 Promoted from IT Assistant to IT Coordinator (Team Leader) in 2016 Troubleshoot a wide range of network, hardware, and software issues MDM Administrator KACE Systems Management Appliance Administrator Server Administration both physical and virtual machines Lead small technical projects Created PowerShell scripts to automate time consuming processes Security and risk assessment involved in creating policies and procedures to prevent and manage IT security breaches/maintain and protect PHI in accordance with HIPAA standardsFAA contract weather observer | Midwest Weather | December 2002 - present Observe, record, and disseminate local surface weather observations in direct support of aviation operations Advanced Weather Radar training Created PowerShell and Python scripts to automate processes Performed Quality Control of ObservationsMilitary/Law Enforcement ExperienceAgent | 10th Judicial Drug Task Force | 2008-2009 Undercover drug operations purchase of illicit drugs, buy busts. search warrants, prosecution of cases Trained at Multijurisdictional Counterdrug Task Force Training in Search Warrant execution Clandestine Laboratory Certification from State of Tennessee Graduate of Basic Narcotics Investigations Regional Counterdrug Training Academy in Meridian, MSPatrol Officer | Cleveland Tn Police Department | 2004-2008 Self-motivated - Consistently lead team in arrests, warrants, and citations only officer selected on Team to train, certify, and carry less-lethal riot gun FN-303 Class President - Cleveland State Law Enforcement Academy and awarded Patrol Tactics awardSenior Weather Observer | United States Air Force | November 1998-November 2002 Observe, record, and disseminate local surface weather observations in direct support of aviation operations Performed Quality Control for all observations Responsible for providing monthly training for all members of the flight Performed lightning awareness and safety briefings for Infantry soldiers |
