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Senior SAP Basis, Solution Manager & S/4 HANA Administrator Raj Kumar ChavaEMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY:16 + years of IT Industry in Solution Manager, SAP Basis, S/4 HANA Administration, Cloud ALM & BTP Administration.Extensive experience on multiple SAP Version/EHP/NetWeaver upgrades, Implementations, Database upgrades.Hands-on experience in handling widespread support of large SAP instances. Strong hands-on Incident Management, Problem Management, and Change Management.Solution Manager Implementation 7.2 installation and upgrade, Implementation ChaRM & Solution Documentation End to End Configuration.SAP Certified Technology Associate - SAP Solution Manager, Mandatory and Managed System Configuration (7.2 SPS10).KEY HIGHLIGHTSHands on experience in multiple SAP environments (S/4 HANA, ECC, PI, EP, BTP, BW, SCM, BODS, BOBJ, IDM, CRM, MDM, Fiori, Cloud Connector, Solution Manager) requires expertise in AIX, SLSE, Unix, Windows, Oracle and HANA platforms.Migration of SAP ERP6.0 EHP6 on Oracle On-premise to SAP ERP6.0 EHP on HDB2.0 Azure cloud.Application (Technical) Monitoring: System Monitoring, Solution Manager Self-Monitoring, Job Monitoring, BI Monitoring, PI Monitoring, ICMON, End User Experience Monitoring, BPMON, DVM and EWA configuration.Hands-on experience in SAP BTP integration with on-premises and cloud platforms and administration.Hands on Experience in SLT configuration and data replication between SAP and Non-SAP to HANA.Expertise in configuring multi-node SAP HANA DB tenants, creation of tenant databases, adding them into Studio, and troubleshooting production issues in an HA environment.Experienced in handling technical upgrades on HANA, Oracle on UNIX and Windows platforms for Java and ABAP stacks and DR activities.Sizing, Installation, Upgrade, and Configuration of SAP Landscape Monitoring SolutionsSAP LAMA (Landscape Management)Worked on SAP System Refreshes.End-to-end implementation of Cloud ALM capabilities like Health Monitoring, Integration & Exception Monitoring, Job Monitoring, and Alert Management. Features (Change & Deployment Management), CALM to JIRA, Service Now, Team, and SLACK integration.Setting up of subaccounts landscape in SAP BTP for multiple products. Hands-on experience in SAP BTP integration with on-premises and cloud platforms and administration.Setup of CTMS for Cloud components.SAP BTP user and role administration, role collection mapping towards respective cloud Identity providers (ex: mapping role collection to a user group on SAP cloud IAS tenant.Working exclusively for Solution Manager, Focus Run, and Cloud ALM implementations.Worked as a SAP Basis and Solution Manager SME and was responsible for being part of the technical advisory team and handling the entire basis project.Performed SAP Focused Run 3.0 implementation and integrated with SAP Environment.Experience in leading and managing teams. Handled multiple roles from offshore.Executed software projects for Aerospace, Automotive, Shipping, Consumer, Communication, Pharmaceutical, and Process industries.EMPLOYMENT SUMMARYCompaniesScopeClientsStart DateEnd DateIBM India Pvt LtdSAP Basis, Solution Manager /Upgrades, S/4 HANA AdministrationT-Mobile, Heineken, AIG, Meggitt, AIG, Duetsche Bank,March 2009June 2024DNDC Infrastructures Pvt LtdWindows Server AdministrationSuper ValuOct 2008Feb 2009CERTIFICATIONSAP Certified Technology Associate - SAP Solution Manager, Mandatory and Managed System Configuration (7.2 SPS10)Microsoft Certified Solutions Associate  MCSAEDUCATIONMaster of Business Administration from Osmania University, (2005) India.Bachelor of Computer Applications from Kakatiya University, (2003) India.EXPERIENCE & PROJECTSIBM India Pvt LtdDuration: March 2023 to June 2024Role: SAP Basis, Security & Solution Manager ConsultantService Area: Implementation/Upgrade/Support/ConfigurationClient:Heineken (Consumer Products)Environment: S/4HANA2023, Solution Manager, Cloud ALM, BTP, BI, SLT, GRC, FIORI, HANA, DB, SLES, Oracle and Windows.Installation of Solution Manager Greenfield implementation and upgraded to SPS18.Migration of EHP6 on Oracle from On-premise to SAP HANA in to Azure CloudImplementation of Application Operations - System Monitoring, Interfaces & Connection Monitoring, Job Monitoring, ChaRM configuration in Solution Manager.End to end Implementation of Cloud ALM capabilities like Health Monitoring, Integration & Exception Monitoring, Job Monitoring, and Alert Management. Features (Change & Deployment Management), CALM to JIRA, Service Now, MS Teams, and Slack integration.Setting up of subaccounts landscape in SAP BTP for multiple products. Hands-on experience in SAP BTP integration with on-premises and cloud platforms and administration.Setup of CTMS for Cloud components.SAP BTP user and role administration, role collection mapping towards respective cloud Identity providers (ex: mapping role collection to a user group on SAP cloud IAS tenant.Creating the Data sources & Business Roles and adjusting the deficiency criteria for ISP/SSP controls in GRC system.Monitor and report on the info security process in timely manner.Coordinating with internal & external audit partners and providing them required evidences for the selected eventsExpertise on Role Authorization Management and User Master Management.Creation of custom SOD Risks/Sensitive Access Risks as per the business requirementsReview and update existing SOD Risks/Sensitive Access risks as part of the continuous improvement effortsProviding folder level access to users and user groups in BO as per the business requirement.Working Experience in Business Objects like adding user in the AD account group, to get the user ids synchronize to CMC (Central Management Console) console.Designing and building Roles for S/4 HANA and FIORI gateway systemActivating Services for the FIORI AppsDesigning roles for FIORI Apps by adding Catalogs and groups to S/4 HANA RolesWorking with Business users to identify the issues with FIORI Apps and resolving the issues.Setup Batch jobs to Synchronize Roles, profiles, users from repositorySchedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any.Lead the Go-Live activities to deploy the software successfully & cut-over activitiesIBM India Pvt LtdDuration: Oct 2020 to Feb 2023Role: SAP Basis & Solution Manager ConsultantService Area: Implementation/Upgrade/SupportClient:T-Mobile (Communications)Environment: ECC, HANA, BODS,BI, SLT, GRC, DB2,Oracle, AIX & WindowsWorked as a SAP Basis consultant and responsible for production support and upgrades.Administration of SAP R/3 database using BRTOOLS and performing Database Upgrade on Oracle from 10g to 11g.Performed SLT configuration between SAP & Non-SAP systems.Handled Go-live/Technical Cut-over activities and provided hyper-care support.Hands on experience in SAP Performance tuning, Printer administration and transport management and Sybase database administration.Early watch analysis, security notes, OSS Note research, HANA mini checks & implementation.Handled Production/Non-Production maintenance activities and monitoring SAP systems.Worked on SAP performance issues and on Incident/Problem tickets and change management.Hands on experience in handling DR(Disaster recovery) activities and coordinate with all infra team.Configured/Streamlined the Technical Monitoring scenarios for Multiple SAP Applications including ABAP, JAVA, HANA & Web Dispatcher.Configured and streamlined the BW Process Chain Monitoring & Job Monitoring.Configured Interface Monitoring for Idocs, qRFCs, and tRFCs.Worked on the Focused Insights Dashboards on Availability & Performance-related data.Worked on the integration of Solution Manager System Monitoring with PowerBI.Worked on the integration of System Monitoring, IC Mon alerts to Digital Operations which is a cloud platform tool from IBM.Worked and fixed the issues on the PowerBI existing Dashboard to update the live data during the new product launch.IBM India Pvt LtdDuration: March 2018 to Sep 2020Role: SAP Basis & Solution Manager ConsultantService Area: Implementation/Upgrade/SupportClient:Meggit (AeroSpace)Environment: ERP 6.0 EHP7, BI, SLT, BTP, SAC, GRC, BOBJ, BODS, SOLMAN, Vertex, MaxDB, HANA, Sybase, SLES, and Windows.Upgraded SAP NetWeaver systems from NetWeaver 7.4 to 7.5. and performed Sybase upgrade.Kernel Upgrades on Sandbox, Dev, Quality, UAT and Production systemsInstallation & Configuration of SMD agentsWorked on SAP performance issues and on Incident/Problem tickets and change management.Installed SLT and configured post steps and data replication.Implemented Charm in Solution manager 7.2 and performed alert configuration.Configuration of DVM and preparation of DVM Configuration Guide and User GuideConfiguration of Technical Monitoring for ECC, BW, BODS & BOBJConfiguration of BW process chain Monitoring (BI Mon).IBM India Pvt LtdDuration: Aug 2016 to Feb 2018Role: SAP Basis ConsultantService Area: Implementation/Upgrade/SupportClient:AIG (Insurance)Environment: ERP 6.0 EHP8, EP, XI, SCM, BI, HR, SCM, SLT, GRC, CRM, SRM, SOLMAN, IDM, BTP, Vertex, RevTrac, DB2, AIX and WindowsResponsible for administration and support of SAP Landscape architecture, NetWeaver Administration on 24x7 basis.Successfully upgraded solution manager from 7.1 to 7.2Hands on Experience in upgrades using with SUM.Kernel Upgrades on Sandbox, Dev, Quality, UAT and Production systemsInstallation & Configuration of SMD agentsHandling Transports via Revtrak and STMS on all SAP landscapes.Early watch analysis, security notes, OSS Note research & implementation.Handling Service now tickets of user issues, customer requests on daily basis.Installed & Configured SAP systems ECC EHP6 for DEV, QAS & PRD with AIX, Oracle 11g.IBM India Pvt LtdDuration: Feb 2013 to July 2016Role: SAP Basis ConsultantService Area: Implementation/Upgrade/SupportClients:Heineken (Consumer Products)Environment: ERP 6.0 EHP6, EP 7.0, XI, SCM7.01, BI, GRC, Solman, Oracle 11g, HP Unix.Daily Monitoring activities like Analysing ABAP dumps, Update monitoring, Administrating Background jobs, updates& locks.Installed Solution Manager 7.0 EHP1 and performed basic configuration, adding satellite systems.Performed System copy, DB Refresh activities and updated SAP patches.Scheduling, daily online & weekly offline backups and Troubleshooting of Backup Issues.Tablespace administration and Table Reorganization use BR* tools.IBM India Pvt LtdDuration: March 2009 to Jan 2013Role: Associate Basis ConsultantService Area: Implementation/Upgrade/SupportClients:Duetsche Bank (Finance)Environment: ERP 6.0 EHP6, EP 7.0, XI, SCM7.01, BI, GRC, Solman, Oracle, HP Unix.Worked as an SAP Basis Support consultant.Worked on daily Incident/Problem tickets and change management.Transport Management - Via Customization and Via STMSSystem refresh Pre-Work and Post-work activities after completion of L3 activities.Connectivity set up from SAP to External via SSH. License measurement.Disaster recovery test activities.Creating and renewing the SNC/SSL Server certificates.Implementation of SNOTEs and Background Job creationsWorking on the Solution Manager Alerts.DNDC Infrastructures Pvt LtdDuration: Oct 2008 to Feb 2009Role: Windows AdministratorService Area: Upgrade/SupportClients:Super Valu (Consumer products)Environment: Windows 2000/2003/NTProviding support for more than 100 Servers running on Windows 2000/Windows 2003/ Windows NT Server OS.Maintenance of Active Directory. (User Management) creating, updating user accounts, and adding to groups.Handling day-to-day problem tickets related to various issues with servers and Client desktops.Administration of Microsoft Windows NT, 2000, 2003 Servers.Remote Administration through RADMIN, Microsoft Communicator, and Net meeting.Maintenance and Administration, managing user rights and permissions.