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Click here or scroll down to respond to this candidateCandidate's Name
Professional Customer Services RepresentativeCommerce City, Colorado, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCEJuly 2023-July 2024customer service representative IIJohnson ControlsAurora, Colorado, United StatesReceiving inbound calls for Tyco/adt customers regarding their alarms for their business residents dispatching police fire medical assistance setting up work orders orders data entry putting systems on test tech support April 2022-June 2023Customer Services RepresentativeDirecTVGreenwood Village, Colorado, United StatesWorking as customer service representative for DirecTV in there commercial business September 2021-April 2022security guardAllied Barton Security Services LLCAurora, Colorado, United StatesWorking as security guard for the hospitalsFebruary 2016-January 2020Professional Customer Services RepresentativeAerotek, IncDenver, Colorado, United Statesmaking outbound calls from various customer service agencies from cable TV to internet to Direct tv Computer skills Excel Microsoft word,April 2014-January 2016Telemarketing Outbound AnalystDiscovery Research Group of Utah IncAurora, Colorado, United States14210 e 4th ave surora, comaking outbound calls to respondent to do surveys over the phone June 2013-March 2014Telephone Sales RepresentativeEmpereon Marketing, LLCAurora, Colorado, United StatesTelecommunications ServicesWorking in a busy call center making outbound calls to customers to sell TV, internet, and phone services to customers. May 2012-May 2013Telemarketing Outbound AnalystMetro News S.LWheat Ridge, Colorado, United StatesMaking outbound calls to Charter, and Cox cable customers to upsell them on different products and services like internet, home phone service, and cable TV services. March 2011-May 2012Telemarketing Outbound AnalystDiscovery Research Group of Utah IncAurora, Colorado, United StatesMaking outbound calls to homeowners to do surveys over the phone. February 2006-March 2008Customer ServiceTime Warner CableEnglewood, Colorado, United StatesTAKE INBOUND CALLS FOR TIME WARNER CUSTOMERS WITH REGARDS TO THER SERVICES February 2004-May 2006Customer Services RepresentativeTime Warner CableGlendale, Colorado, United StatesRetailWorking as cashier for retail store.Also recorded prices and department subtotal taxable items and total purchases on cash register. Collected cash, checks and charged payments from customers and made change for cash transactions. Also have face-to-face customer serviceOctober 2004-May 2005Customer Service RepresentativeThe Denver Newspaper Agency LLPDenver, Colorado, United StatesAdvertising and PR ServicesTaken inbound calls for newspaper subscribes answering question about customer bills, taken payments for subscribes and canceling customer paper while they where on vacation. June 2002-January 2004Customer Service RepresentativeComcast Corporation IncDenver, Colorado, United StatesInternet ServicesWorking in a call center taken inbound calls for cable customers. Duties included setup new service for new customers, taken payments, ordering pay per view items. & also billing October 2000-December 2002Customer Service RepresentativeMCI Worldcom Communications, IncGlendale, Colorado, United States600 S Mississippi stTelecommunications ServicesTaken inbound calls for local and long distance customer. Setup new phone services for new customer. EDUCATION1985-1989DiplomaKennedy High SchoolLakewood, Colorado, United StatesHigh School or equivalent,September 1985 - May 1989Kennedy High School Lakewood, ColoradoTake basic classes and got my DiplomaSKILLSOutbound Calls Customer Service Customer Service Representative Cable TV Telecommunications Telemarketing Customer Accounts Retail Sales Representative Telephone Sales Retail Sales Cash Register Cashier Customer Service Oriented Billing Marketing Retail Marketing Advertising Public Relations PR Payments Clerk CNA Ordering Excel Microsoft Word Customer Support/Service Outbound Telemarketing Analysis Skills Inbound Call Centers Resolve Customer Issues Data Entry Medical Assistance Technical Support System Test LANGUAGESEnglish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States |
