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Name Available: Register for Free
Title Customer Service Patient Care
Target Location US-MD-Parkville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective: Seeking an position that will offer expanded career opportunities that will enable me to apply my experience in an professional setting.Skills/Knowledge:-Administrative-Blood Draws-General knowledge of medical terminology and infection control standards-Excellent clinical, verbal, written, and customer service skills-EKG, Epic, Specimen Collection, restraints, Foley catheter-Pediatric Care, psychiatric-Interpersonal CommunicationProfessional Experience:University Of Maryland Radiation Oncology Baltimore, MDMedical Receptionist/Scheduler September 2021- PresentMaintaining records and clinical documentation related to medical injuries.Conduct comprehensive assessments and other assessments as required.Coordinate and facilitate MeetingsStrong analytical and problem-solving skillsCollect information during reportIdentify providers, supports, and resources for clientsGreater Baltimore Medical Center Towson, MDPatient Service Assistant/Patient Care Tech January 2019-PresentProvide direct contact administrative support to providers.Receive and screen patients telephone calls*Respond to general inquiries by relating or referring to established policies and procedureSchedule patient appointments using a computerized medical system Performs all functions related to pre-authorization by calling the insurance companies giving clinical information and getting test approved prior testJohns Hopkins Hospital Baltimore, MDNursing Support Technician July 2003- April 2010Responsibilities include cleaning and sanitized using OSHA sterilization process to insure deterrent of germs and diseases in discharged patients rooms.Provide patients with bed baths, showers, nail care, foot care, perineal care, mouth care and denture care. Measured intake and outtake of patient mealsMade occupied, surgical, open and closed beds.Accompanied patients to other services in the hospital such as dialysis, physical therapy, and x-ray.Assist patients with daily living activitiesPerforms basic nursing support proceduresCollect bodily fluids for lab testProvide emotional supportCharting of changes in health/behaviorTelemetryTransport patients to and from proceduresPerform EKGSCertifications:*CPR Certified October 2021*CNA/GNA Certified October 2009*Fire, Safety and Emergency Evacuation September 2009*Alzheimers Training October 2009*Infection Control and Standard Precautions October 2009*Patient Care technician Certification November 2011Education:Lake Clifton-Eastern High SchoolEarly Childhood Education-Obtained 90 hours CertificateSchool of Geriatric & Health Care -CNA/GNA training course Certification

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