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Shonita Maxie CPT - Phlebotomy TechnicianDuncan, MS 38740 PHONE NUMBER AVAILABLE EMAIL AVAILABLE OBJECTIVE SUMMARYHealthcare professional with administrative and customer service experience and a background in medical billing and coding. Eager to utilize specialized training in blood collection and testing techniques to support medical facilities and alleviate patient anxieties. PROFESSIONAL SKILLS Knowledge of medical terminology, disease processes, anatomy, and physiology Understand the responsibilities of patient care and monitoring, safety, and compliance Grasp the importance of customer service, bedside manner, communication skills and professionalism Appreciate the role of HIPAA, OSHA, COLA and CLIA-waived testing Collect blood and non-blood specimens for testing and analyzing in a clinical laboratory Effectively communicate with patients, doctors, and medical staff efficiently Verify patients identity to ensure proper labeling of specimens and entry of information into a database Assemble and maintain equipment such as needles and specimen containers Keep a clean, sanitary, and safe work environment EDUCATIONMedCerts Livonia, MI May 2023  Expected Aug 2023 Phlebotomy Technician Program: NHA - CPT Certified Ultimate Medical Academy Tampa, FL 2012  Present Medical Billing and Coding Program: CPC Certification WORK EXPERIENCEFedEx Express Duncan, MS Aug 2019  PresentTeam Leader, Materials Handler Lead a team of 14 and provide training and guidance to ensure effective operations Maintain inventory of all incoming and outgoing packages and document various tracking methods Ensure quality delivery by checking for damage and communicating with customers or other parties involved Coordinate transport, shipping and receiving to and from different locations Unload containers from airplanes with an organized systematic approach Identify items that need special attention during shipping, such as fragile items or hazardous materials Hardin Trucking and Construction Duncan, MS 2007  2008 Secretary Handled all word processing and typing and entered data for reports, production items, shipping, and inventory Maintained computerized inventory of all parts, supplies, and products Helped plan and organize company functions Answered the telephone and represented the company in a professional manner Researched and set up a voicemail answering system to save time for both the receptionist and the customers Recognized Employee of the Month, July, 2007.Carl D. Perkins Job Corps Prestonsburg, KY 2006  2007 Receptionist Provide comprehensive secretarial and clerical support to center staff and management Assist with bookkeeping, payroll, A/R and A/P processing Greet visitors, conduct center tours as needed, provide basic information to visitors, callers Pre-screen job applicants Answer telephones and intercoms, take messages, respond to inquiries, and give directions to center