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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATION North Tonawanda High SchoolDiplomaPROFFESIONAL EXPERIENCE01/1988-01/2008 Millard Fillmore Hospital Kaleida Health Office ManagerAssist Nurse Managers for the Emergency Room, ICU and Telemetry UnitsEmployee schedulesEmployee time enter for payrollHelping Nurse Managers with State Regulations compliance data.Employee evaluations and disciplinesMaking sure each floor has the appropriate supplies and updates the need for more in the system.Patient and Family advocate assuring they are getting the proper care when they are in the hospital and if needed after care when they go home.Worked with outside staffing agenciesProvide exceptional customer service07/2013-07/2018 Pioneer Printers/Gardei Manufacturing Customer Service RepresentativeAnswered phonesEntered Companys ordersConfirmed back to each customer their ship date and invoice numberSchedule Truck/UPS pick upUpdated the Customer invoice in QuickBooks and confirm back to CustomerProcess all in coming checks and enter into QuickBooks and confirm back to Customer.Provide exceptional customer serviceComputer Microsoft Office, QuickBooks, EmailSkillsActivities/ ExperienceBoard Member at North Tonawanda Athletic Association for over 30years. In charge of Concession Stand at NTAA. Assist in planning of yearly banquet for 200 children. |