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Click here or scroll down to respond to this candidateABOUT MEI am loyal, hard-working, professional and conscientious and, I amsomeone who takes pride in delivering each task to a high standard and I achieve this by working closely with other people within the team I also make sure I obtain a clear brief from my manager or supervisor as to what they want to me to achieve whilst working in the role I am employed. WORK EXPERIENCECandidate's Name
Date of birth: 13/01/1994Nationality: EthiopianCONTACTAddis Ababa, Kolfe keranioWoreda 05,Addis Ababa, Ethiopia(Home)EMAIL AVAILABLE(PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLECandidate's Name -65150511a/30/01/2022 CURRENT Addis Ababa, EthiopiaHighest level of I.T. customer support by ensuring Professional, courteous and timely services while maintaining confidentiality, integrity and availability.Manage AD domain user Account and workstations.Provides hardware and software support on low side. setup GFE and BYOD iPhone, Galaxy and other devices. Business application supportGO mobile and Go virtual services Management.Manage the Microsoft SharePoint platform, E2, ILMS and myServices. Manages the DIN network in the compound.Exchange Management Shell (ECP) ManagementPIV Badge /MYID supportSecurity system (iPost) management and troubleshooting any security maintenance of computers.Google cloud solution supportAddress Addis Ababa, Ethiopia Entoto Street, 1014, Addis Ababa, Ethiopia 28/12/2021 25/07/2022 Addis Ababa, EthiopiaDeveloping company policies and procedures and creating awareness for employeesMicrosoft 365 implementation and Providing training for employees. Building infrastructures form the best practices.Procuring and recommending IT InfrastructureWorking closely with new projects and follow up.Setup new company infrastructure.Address Addis Ababa, Bole sub city, Near to Imperial Hotel, Addis Ababa, Ethiopia13/05/2016 31/12/2021 Addis Ababa, EthiopiaICT infrastructure management and AdministrationSystem support for end users (400+)Data System Management And administrationStrategic Planning and deliver on time.Cloud computing, VMware management, WebSphereTroubleshoot and resolve end-user hardware, operating system, and software related problems.Troubleshoot and resolve issues with LAN, systems and Voice Communication (fixed telephone, PBX or IP)Ensure all Brewery IT hardware e.g., servers, printers, UPS, projectors etc. are working and in good condition.Preform data backups and disaster recovery operations. Ensure System and Network SecurityPlan, coordinate, and implement network security measures in order to protect data, software and hardware.Manage the Brewery telecommunications infrastructure. Organize and provide users trainings.Global Service Desk ManagementWindows server 2008, 2008r2 and 2012, 2016Exchange server ManagementVMwareEnsuring and facilitating implementation of Company Digital systems(Heilite2, SAP, O2I, Maximo and GSD)SQL ServerInformation Management Assistant US EmbassyIT Manager EEIG Construction (Contractual)Senior IT Support, Site IT Manager HeinekenEDUCATION AND TRAININGQualasV5Address Lebenz Tower ( Bole sub city, behind Washington squire), 15526, Addis Ababa, Ethiopia 03/06/2014 27/12/2015 Hawassa, EthiopiaTechnical problem management like configure Networks, Telephone PBX and IPTV system. Supporting ERP Software and assists in report generation. Ensure printers for users are configured and working as required i.e., both local and network printers. Installs and test new hardware and software and creates user account on the Domain. Plan, coordinate, and implement network security measures in order to protect data with other IT Teams. Assesses computer training needs to update users.Performs routine preventive maintenance.Address Hawassa, Ethiopia, 291, Hawassa, Ethiopia16/10/2013 18/10/2014 Hawassa, EthiopiaPlan, prepare and deliver outstanding lessons to provide students with the opportunity to achieve their Potential.Manage, develop and share resources to enhance teaching of ICT and Computing. Prepare lesson plans and schemes of work as agreed with the head of department. Maintain effective behavior management in classroom using positive behavior strategies to ensure learners engagement in the lesson.Assess appropriately the work of the students following the course in accordance with the school assessment policy.Participate in relevant meetings with colleagues, parents and be involved in links with external agencies as part of curriculum enrichment.Supporting Teachers sharing material that can help Teaching and learning process. Address Hawassa, Ethiopia, Hawassa, EthiopiaIT Technician South Star International HotelICT teacher secondary school Hawassa Tabor Secondary and Preparatory School 26/10/2019 11/03/2022 Addis Ababa, EthiopiaAddress ICT Mart Building, Arat Kilo Behind Tourist Hotel 4th Floor Arada Sub-City, Woreda 9, 3214, Addis Ababa, Ethiopia Website https://www.actamericancollege.com/ 16/10/2011 26/07/2013 Gondar, EthiopiaAddress Gondar, Ethiopia, 196, Gondar, Ethiopia Website https://uog.edu.et/ 02/09/2018 06/09/2018 Cairo, EgyptWebsite http://www.heineken.com/30/12/2015 28/02/2016 Addis Ababa, EthiopiaWebsite https://technobraingroup.com/tag/ethiopia/ 25/11/2020 01/12/2020Website coursera.org25/03/2021 05/04/2021Website coursera.orgMSc in Computer Science American College of Technology BSc in Information Science University of GondarIT Infrastructure Heineken Competence CenterCCNA (cisco certified Network Associate ) Techno Brain IT Solution Cybersecurity and Internet of Things an online non-credit course authorized by University System of Georgia and offered through Coursera Foundations of Everyday Leadership an online non-credit course authorized by University System of Illinois at Urbana-champaignLANGUAGE SKILLSMOTHER TONGUE(S): AmharicOther language(s):EnglishListening C2 Spoken production C2Reading C2 Spoken interaction C2Writing C2GermanListening A1 Spoken production A1Reading A2 Spoken interaction A1Writing A2Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLSNetwork engineer cyber security managment Network concepts knowledge (NAT, DNS, DHCP, Firewall rules) Microsoft Technologies (O365, Teams, Sharepoint, Active Directory, Azure, Exchange, etc.) Cloud Platform Network System Design Network Maintenance and Troubleshooting Installing and operation of Microsoft XP, Windows 7,8 & 10 MS-Office Project writing, project development &project management Net 01/11/2020 21/11/2020Website coursera.org27/08/2020 05/09/2020Website coursera.org21/05/2020 06/11/2020Website coursera.org28/11/2022 30/11/202210/12/2023 01/01/2024Website https://coursera.org /verif y/BH M G NFVLS S 4R 18/03/2021 05/04/2021Website https://coursera.org /verif y/NYXH ZS ET RYE7 19/01/2024System Administration and IT Infrastructure Services an online non-credit course authorized by Google and offered through CourseraInternational Leadership and Organizational Behavior an online non-credit course authorized by Universita Bocconi offered through Coursera Google Cloud Platform Core Infrastructure an online non-credit course authorized by Google and offered through CourseraMicrosoft SharePoint for Site Owners National Foreign Affairs Training Centre Foreign Service InstituteNetworking and Security Architecture with VMware NSX An online non-credit course authorized by VMware and offered through Coursera Leading Teams: Developing as a Leader an online non-credit course authorized by University of Illinois at Urbana-ChampaignPerson VUE Test Administratorwork Infrastructure (Advanced) Network Troubleshooting, Computer Hardware and Software Installation Fi rewall (Fortinet, Sophos, Checkpoint) Linux (Command line, user level and os knowledge) I.T. Troubleshooting Microsoft Windows Server All Versions VMWare vSphere / ESXi VOLUNTEERINGPUBLICATIONSRECOMMENDATIONS25/11/2013 20/09/2015 SNNPRS (Hawassa)the task was done during the summerTeaching unprivileged students and providing materials 2022it's real environment workit's under review by scholar's and going to published very soon. Secured Interprise Network Design Line ManagerEmail EMAIL AVAILABLE Phone (PHONE NUMBER AVAILABLE I know the for several years and My supervisor for more than 5 years. Email EMAIL AVAILABLE Phone (+251) 912615503 he was my supervisor, and he knows me very well.Phone (PHONE NUMBER AVAILABLEHailu Desta System Manager at US EmbassyAlemseged Habtamu IT ManagerWondwossen Amanuel Senior IT Officer at AU |
