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Candidate's Name
Linden, NJ Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYHardworking employee enthusiastic and knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. SKILLSInterpersonal communication skillsCustomer Relationship BuildingCustomer RelationsCustomer ServiceComplex Problem-SolvingNegotiation TacticsCustomer RetentionProduct and service knowledge.WORK HISTORY09/2022 to 11/2023 Sales RepresentativeAmazon  Albany, NYEnhanced client satisfaction by addressing concerns promptly and providing exceptional service.Generated additional sales opportunities with upselling and cross-selling techniques.Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.Expanded customer base through cold calling, networking, and relationship building.Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.08/2021 to 08/2022 DMV ClerkDepartment of Motor Vehicles  Staten Island, NYMaintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.Provided excellent service to customers seeking driving permits or license renewals, resulting in positive feedback from clients. Increased customer satisfaction by providing knowledgeable assistance with DMV rules, regulations, and procedures.Facilitated smooth customer interactions by addressing questions or concerns regarding DMV policies in a clear and concise manner. Consistently met daily quotas for processed transactions, contributing to overall office efficiency and success.Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly. EDUCATION01/2018 No Degree: Public AdministrationJohn Jay College of Criminal Justice. - New York, NY 3.6 GPA01/2016 High School DiplomaHigh School for Public Service-Heroes of Tomorrow - Brooklyn, NY