Candidate Information Name Available: Register for Free Title Logistics Specialist Financial Advisor Target Location US-AZ-Phoenix Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  E Don Carlos AveTempe, AZ Street Address 8PHONE NUMBER AVAILABLEEMAIL AVAILABLEAT&T - U-Verse IT Agent05/202023- PresentWalked customers through troubleshooting on indoor wifi productsDe-escalating through providing resolution on every callOversaw and corrected incoming invoices when neededAdvised customer on purchases made to benefit clients and ensure customer satisfactionAPL Logistics - Logistics Specialist01/ 2018 - 12/2020Dealt with goods preparation, shipment receipts, and shipment deliveriesHelped organize transaction schedulesMaintained inventory recordsManaged fleet maintenance programsConvergys, AT&T - Retention Agent06/2016- 01/2018Took escalated calls with 90% retention rateAssisted in 1:1 coaching and monitoringRetained accurate records of statisticsCreated data sheets for agents to improve callFollowed up with agents for metrics for daily growthEDUCATIONSedona Red Rock High School, Sedona, AZ  DiplomaClass of 2012ReferencesJoseph Gesullo PHONE NUMBER AVAILABLEFinancial AdvisorAngel Albright PHONE NUMBER AVAILABLESharps Compliance ManagerSKILLSAdaptabilityProblem SolvingEffective ListeningSelf MotivatedAttentivenessMicrosoft Office SuiteSalesforceLANGUAGESEnglish