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Title Customer Service Digital Marketing
Target Location US-TX-Frisco
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEhttp://LINKEDIN LINK AVAILABLESUMMARY6+ years of experience in different HR and administrative functions.Endowed with strong interpersonal skills, decision making ability,multitasking, people management skills and ability to lead for a desired goal.SKILLSGood knowledge of EMR system Cradle and Kinnser Software.Proficient in MS Office (Word,Excel,powerpoint)Good typing speed of 30-35 wpm.Excellent oral and written communication skills.Detail oriented,People oriented with good customer service and interpersonal skills.CERTIFICATIONWorkday basic series from CourseraFoundation of digital marketing and E commerce from GoogleAll Saints Home Healthcare, Little Elm,TX Office Coodinator May 2023 - PresentUpdating and maintaning patients records into EMR software system Cradle.Electronic and physical maintenance of HR- Employee related documents.Assisting in onboarding and hiring of new employees and maintaining their data.Maintaining different therapy records of patients on cradle EMR and Kinnser software.Assist with other duties like E-faxing,photocopying,filing and collating.Coordination and disbursement of departmental mail.Answers and screen telephone enquiries and transfer to others as requested.Responding in a timely manner to all emails and voice mail messages requiring action.Assists with other duties and projects as requested.Maintaing office supplies.Patient satisfaction survey by calling as well as mailing forms to patients and taking their feedback for our agency.Caprus IT,Frisco,TX HR/Admin Coordinator June 2021 - April 2023Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. Greets visitors, responds to general questions, and directs callers to proper location.Prepares correspondence, forms narratives, meeting notes, performance evaluations, and other documents to support work of the unit.Maintaining onboarding and joining database of new joinees in company.Assists staff in matters of office processes and operations including, solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials. Assists with sorting and routing mail.Maintains a Master Tracking Chart system for progress updates, and develops and maintains various forms, case files and reports.Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.Kumon of Dallas Bent tree, Dalllas Office Coordinator July 2017 -April 2019Served as the first point of contact for parents during typical visits.Provide telephonic customer service and explain programs and pricing potential customers.Maintain Excel spreadsheets and all contact information.Produce daily report/log of activities and task lists.Serve as communication link between teachers and parents.Must fill in for other support positions dependent on office need. Duties include but are not limited to: customer support, grading, classwork prep and classroom support.Saksoft Ltd. Noida, India HR Coordinator Dec 2006  Nov 2007Involved in new hire orientation process which includes introducing new hires to their team and hiring managers, updating their records in HRIS system and database management.Induction program for the new joiners, coordinating HR procedures and policies.Maintaining various monthly and quarterly reports in HRIS system and database.Involved in conducting employee reference checks.EDUCATIONMBA (HR) from Jiwaji University,Gwalior (MP) India.Bachelors in Commerce (B.Com) from Jiwaji University, Gwalior (MP) India.Visa Status : Visa Independent (H4 EAD).No sponsorship required.Marital Status : MarriedPlace : McKinney, Dallas Fort Worth area,Texas

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