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PHONE NUMBER AVAILABLE/Candidate's Name @gmail.comEXPERIENCEINTEGRATED DNA TECHKNOWLEDGIES, Tech 11/2022 PresentWork on JanusesWork in HPLCBENTON COMMUNITY SCHOOL DISTRICT, 1/2022 - PresentDrive School BusCAREPRO, Collection Coordinator 04/2022 11/2022Collections on past due accountsSet up payment arrangements for large past due accountsWALMART, Front Service Associate 01/2022 08/2022Run front registerGreet customersIMPACT LIFE, Phlebotomist 01/2022 04/2022Phlebotomist for both mobile and center unitsSet up and tear down areas when we do mobile drivesMake sure inventory is always full in both areasIN CAR ACCIDENT, Stayed at home 03/2020 01/2022Home having multiple surgeries and healing from themAccident happened working for the City of Cedar RapidsBYRIDER, Portfolio Manager 10/2019 03/2020In charge of collections for part of the alphabet on accountsDid the closing paperwork needed for vehicles soldHelped with daily filing, copying, faxing, and misc office workHandled closing of cash drawers and reports at the end of the day6CITY OF CEDAR RAPIDS, Transit Driver 07/2019 10/2019Drove multiple bus routes within city limitsAssisted passengers such as elderly or disabled individuals securing them on bus6ALLIANT ENERGY, Customer Service Representative 09/2017 05/2019Took incoming emergency gas and electric calls along with incoming and outgoing calls regarding clients accounts and billsKept detailed records of customer interactions and transactions recording details of inquiries, complaints or comments as well as actions takenResolved customer service billing complaints by performing activities such as adjusting bills and refunding moneyPHYSICIANS CLINIC OF IOWA, Financial Counselor 05/2017 09/2017Did collections for part of the alphabet for PCI and set up payment arrangementsTook over seven other doctor offices past due accounts from other counselors and did collections for those tooAlso did bullets two and three listed above on previous jobTOYOTA FINANCIAL SERVICES, Collections 11/2011 05/2017Did collections for early stage, mid-stage, and MLS (matured leasing services)Ran skip tracing on both lease and financed vehiclesSet up payment arrangements when availableEASTERN IOWA SLEEP CENTER, Respiratory Therapist/Sleep Tech 11/2007 11-2011Ran sleep studies on patients overnights on the weekend packageScored sleep study as it was being ranApplied CPAP, BIPAP, and AUTOPAP to patients when neededEDUCATIONBACHELOR OF BUSINESS, COLUMBIA SOUTHERN UNIVERSITY 08/2013-05/2015ASSOCIATES OF SCIENCE, KIRKWOOD COMMUNITY COLLEGE 08/2002 05/2004PERSONAL NOTEI have had my share of positions over the years as I have been a single mother trying to make ends meet. I have given my career up even as a Respiratory Therapist so my daughter could travel the country to play softball which is when I got into collections. I am very good at collections since I am a single mother I can relate to people and their financial difficulties, so I excel at this. With me having to change jobs it has also forced me to change the type of jobs I have had to have when what I am used to is not available. This has given me the opportunity to work with a diverse group of people and their backgrounds. My child is grown now, and it is time for me to find a career not a job and settle in. |