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Name Available: Register for Free
Title Customer Service Virtual Sales
Target Location US-VA-Roanoke
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cleveland, TN Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYCustomer service orientated, Doing my best to make sure that the customer has what they need when they need it because a happy customer is a loyal customer. Making suggestions for alternative products if the product they want is not available, Taking information and setting virtual appointment for a company. Using crm software. I have experiance with face to face sales and virtual sales. SKILLSAbility to adapt and manage Customerand Personal ServiceChallenging situations ActiveListeningTime Management Computers andElectronicsService Orientation Administrationand ManagementJudgment and Decision MakingMonitoringSocial Perceptiveness ComplexProblem SolvingPublic Safety and securityQuality Control AnalysisLearning StrategiesEnumeratorMaintaining Customer DatabaseServe CustomersAuto DialersProblem-Solving StrengthsConsulting with CustomersInformation UpdatesReading ComprehensionCustomer RelationsGoogle DocsInbound and Outbound LeadsWORK HISTORY06/2022 to Current At Home Sales RepGreen Home SystemsManaged customer accounts to secure customer satisfaction and repeat Retained excellent client satisfaction ratings through outstanding service delivery. Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.Utilized CRM software to manage customer accounts and track performance metrics.Collaborated with cross-functional teams to identify and address customer needs. Listened to customer needs and desires to identify and recommend optimal products.03/2020 to 06/2020 US CensusInterviewing people to gather information.01/2018 to 03/2020 Michael's craftsUnloading and stockingHelping customersMod team/stocker09/2015 to 01/2018 Walmart SupercenterReading the mod sheets and executing the plan for the placement of the products Adjusting shelving and signage for the productSetting the product in proper places when the mod was set. 08/2011 to 09/2015 Guest service managerMcDonald SPreform bookkeeping, depositsAnd drawer changes for my shiftManage and assist a crew of 15 + peoplePreform food safety and customer service.EDUCATION1993 High School Diploma BCHS: BusinessCollege Management creditsCERTIFICATIONSManager for mcdonalds

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