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Click here or scroll down to respond to this candidateCandidate's Name
Titusville, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLETalented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Policy InterpretationHuman Resources Management SystemsProcedures ComplianceRetention Program DevelopmentScheduling and CoordinatingFinancial Statements and ManagementMicrosoft OfficeCoordinate Recruitment Strategies and SelectionDatabase MaintenanceCandidate SearchingTime ManagementTeam LeadershipComplex Problem-SolvingHuman Resources Compliance Manager, 07/2023 - 07/2024 Avani Healthcare Staffing Rochester, NYBuilt high-performing teams through effective recruitment, new hires, onboarding, and talent development initiatives. Monitored closing disclosures to verify documents contained required signatures. Managed quality programs to reduce overdue compliance activities. Maintained up-to-date knowledge of current and emerging compliance regulations. Developed and maintained compliance database, tracking all compliance activities and documents. I-9 and hiring documents verification.Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.Responded to employee inquiries regarding compliance regulations and procedures. Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.PROFESSIONAL SUMMARYSKILLSWORK HISTORYResolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Achieved departmental goals by developing and executing strategic plans and performance metrics. Healthcare Recruiter, 08/2021 - 02/2023Rove Staffing - Carestaf - The Lawton Group Orlando, FL Partnered with hiring managers to understand their staffing needs and develop recruitment strategies for various healthcare positions.Utilized multiple sourcing channels to attract high-quality candidates, including job boards, social media, professional associations, and employee referrals. Conducted thorough candidate screenings, interviews, and reference checks to assess qualifications, experience, and cultural fit.Managed entire recruitment process for corporate office, including drafting and posting job descriptions, scheduling interviews, and coordinating candidate assessments. Negotiated offers/pay packages and facilitated onboarding process for selected candidates, ensuring smooth transition into their new roles.Built and maintained network of healthcare professionals through ongoing relationship management and engagement activities.Stayed updated on industry trends, market conditions, and competitor activities to provide insights and recommendations to hiring managers.Staffing Coordinator/Business Development Executive, 04/2014 - 08/2021 Express Employment Professionals East Stroudsburg Interviewed, hired, and onboarded over 100 new talent weekly and oversaw all staffing operations. Developed and facilitated new-hire orientations.Managed applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes, and supporting documentation. Developed guidelines, questionnaires, and processes for assessing, interviewing, and onboarding phases. Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria. Coordinated implementation of people-related services, policies, and programs through departmental staff. Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.Planned and launched large-scale recruiting events that boosted company growth by 25%. Pay roll processes, Verified payroll, vacation and sick time hours to support accounting processes. Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.Developed strong relationships with clients, leading to repeat business and long-term partnerships. Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.Office Administrative Assistant, 12/2011 - 01/2014 Alignlife The Center for Natural Health Stroudsburg, PA Excelled in role requiring ability to handle variety of customer service and administrative tasks and resolve customer issues with expediencyDemonstrated proficiencies in telephone and front-desk reception within a high-volume environment Calmed upset/angry customers, researched and rapidly resolved problems and rebuilt client trust Led cleanup of company database and filesRestored organization to personal, financial and operational records and accelerated data input, processing and retrieval timesConsistently praised by management for quality and timeliness of reports, attention to detail, and team-player attitudeReview accounts, send bills out.Medical Secretary, 01/2009 - 08/2010CWPW Valhalla, NYKept information confidential and followed HIPAA guidelines to maintain patient trust. Organized paperwork such as charts and reports for office and patient needs. Maintained current and accurate medical records for patients. Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.Supported office staff and operational requirements with administrative tasks. Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.Answered phone calls and messages for 3-physician for Pediatrics Hematology/Oncology medical facility, scheduling appointments, and handling patient inquiries. Executive Secretary, 02/2000 - 04/2007Tonic Associates, Inc NYEstablished workflow processes, monitored daily productivity, and implemented modifications to improve personnel's overall performance.Coordinated internal company-wide meetings, executive committee meetings, conferences, and staff meetings.Planned and executed company events such as year-end holiday parties, meetings, and staff mixers to promote office morale and cohesion.Developed and implemented policies and procedures and scaled for growth. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.Handled scheduling for executive's calendar and prepared meeting agenda and materials. Answered high volume of phone calls and email inquiries. GED: 2004Suny - Bronx, NYEDUCATION |
