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Professional ExperienceCandidate's Name
Office Manager Westerville, OHSeptember Street Address  February 2022 Utilized data management system to ensure accuracy of employee records to help facilitate better reporting and onboarding of new employees. Enhanced office efficiency by delivering robust administrative support, overseeing vendor relationships, and procuring office essentials and supplies.Bed Bath and BeyondDepartment Supervisor Westerville, OHApril 2018 December 2020 Orchestrated successful implementation of store initiatives, such as promotional sales items, credit card applications, and other relevant offerings, aimed at elevating the customer experience and fostering sales growth. Delivered exceptional customer service by showcasing an advanced understanding of merchandise, effectively communicating product features and distinctions, and providing personalized purchasing guidance tailored to individual customer requirements. Attained top-tier sales performance through strategic analysis of customer behavior, merchandising strategies, seasonal trends, and sales data across three distinct departments. Travel Centers of AmericaAssistant General Manager/Customer Service Lead London, OH June 2008 July 2017 Orchestrated a year-long, multi-state, multi-location training program for recently acquired truck stops, ensuring strict compliance with TA (Truck Stops) rules and regulations. Facilitated seamless onboarding of new employees for store setup. Spearheaded the management and training of new personnel, delivering guidance and unwavering support to bolster productivity levels and nurture job satisfaction. Cultivated a robust and cohesive store team through the promotion of open communication and the cultivation of positive working relationships among team members. Oversaw cash flow management and conducted routine financial audits, guaranteeing the precision of all financial transactions.EducationFranklin UniversityBachelor of Science Columbus, OHGraduated: May 2023  GPA 3.72 Major: Business Administration Completed significant coursework at Ohio Northern University, left to support family after the passing of a close family member.Columbus, OHEMAIL AVAILABLEPHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEJACOBESTEPSkillsTeam PlayerProcess ImprovementCustomer ServiceOnboardingVendor RelationsOffice ManagementMentoringProject ManagementProblem-SolvingCritical ThinkingMicrosoft SuitesGoogle WorkspacesOrganizedCommunicationEmployee RelationsAdministration TasksCashflow ManagementAdaptability