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Click here or scroll down to respond to this candidateCandidate's Name
VP, Sales/Business Development/Client EngagementEMAIL AVAILABLE PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE Dallas, TXQualifications SummaryDemonstrated expertise in processes and business strategies to boost market share and continued company growth.Trusted resource for executive decision makers on matters of business development opportunities and organizational vision/direction within the sales arena.Proven ability to exceed sales targets and annual goals through delivering exceptional customer service and creating lasting partnerships.Career ExperienceInsperity, Dallas, TX August 2020 -- PresentSenior Client Advisor July 2021 -- PresentOversee a team of Client Advisors, spanning sales and services departments. Cultivate successful relationships with key client accounts to pursue long-term growth and increased revenue. Work closely with internal departments to deliver best-in-class service. Devise new processes and strategies to acquire market share and new business development. Train and mentor employees, fostering a team-oriented environment and a space where continued learning is valued. Lead regular review meetings with clients and MSP partners to assess performance, identify areas for improvement, and implement strategies to enhance overall service quality.Serve as the highest point of escalation for approximately 350+ clients, actively addressing concerns, up selling and cross selling.Achieved 165% of goal for retention and cross selling. Success based on building relationships in a very consultative and educational approach.Named the first leader in the Dallas, TX, region, responsible for managing teams within the service and sales sectors.Business Performance Advisor August 2020 July 2021Utilizing integrated sales tactics to position the companys offerings and secure business. Engaged with key industry stakeholders to develop lasting partnerships. Innovated processes and implemented operations to achieve and exceed specific company objectives.Consistently ranked in the top 10 for sales within the region.Exceeded new business goal by 150%.Voted the top customer engagement associate by clients.TriNet, Dallas, TX July 2018 August 2020Client Relationship Executive (CRE)Partnered with Executive Leadership to deliver a top-tier client experience throughout every part of the process. This was a new position for the company. Networked with partners and served as the most senior point of contact for client concerns while collaborating with sales, operations, and service teams. Analyzed critical business issues and took adequate courses of action to address them. Acted as the liaison between clients and MSPs facilitating effective communication, troubleshooting, and conflict resolution to ensure a positive client experience.Increased revenue through securing key client renewals and promoting new business.Exceeded first year renewal goal by 115%.Exceeded second year renewal goal by 137%.Ranked in the Top 10 Client Relationship Executives within Central Region for client retention, 89%.Saicon, Irving, TX December 2015 July 2018Vice President, Business DevelopmentLed the sales and recruiting strategy across multiple sectors. Reviewed client expectations and ensured proper and timely delivery of projects. Executed process improvement programs to boost production while assuring quality. Oversaw recruitment, sales, and management meetings to properly prioritize new requirements, pipelined opportunities, and transition strategies. Managed client expectations and requirements, ensuring alignment with MSP capabilities and coordinating resolution of any issues to maintain a high level of client satisfaction.Awarded Sales team as a Top Performer YOY for acquiring new logos and business opportunities.Accomplished individual sales of $1.2M within the first month.Talent Minds Network, Irving, TX August 2013 Dec. 2015Vice President, Sales and Recruiting (Startup)Initiated and conceptualized research and sourcing strategies, focusing on candidates who are outside typical recruiting channels. Developed pipelines of targeted clients to achieve long-term growth. Screened candidates for cultural fit, lead generation and partnership opportunities. Worked alongside external search agencies to bolster internal efforts for critical positions. Managed team of sales leaders. Promoted connections to network, gain knowledge, and obtain referrals. Provided strategic guidance to clients on optimizing their use of MSP services, resulting in increased efficiency, cost savings, and overall client success.Hired the entire team spanning sales, recruiting, and overseas RPO.Collaborated with my team to achieve $15M in revenue during the first year as a startup.Stephens Little, Inc., Dallas, TX July 2008 July 2013Director, Sales and RecruitingImplemented sales and recruiting workflow processes to promote optimal performance in a cohesive manner. Applied effective sourcing strategies with a strong focus on diverse candidates. Evaluated applicants through in-depth discussions and interviews. Established an extensive and inclusive applicant database. Renegotiated licensing agreements. Spearheaded candidate transition through submittal process, from pre- to post-hire. Drove client success by strategically leveraging MSP resources to optimize service delivery, resulting in increased client satisfaction scores.Hired the entire sales and recruiting team, with an emphasis on selecting diverse, tenacious candidates.Pioneered a candidate and client database to streamline processes and communication methods.Spearheaded the launch of the IT Division.CDI Solutions, Dallas, TX February 2004 June 2008Director, Sales and RecruitingLed recruitment, sales, and management meetings to discuss new requirements, pipelined opportunities, transition strategies, and ongoing business. Collaborated with hiring managers to formulate job descriptions and determine applicant qualifications, ensuring the hiring of talented employees. Thoroughly interviewed candidates throughout the hiring process to grow the team. Collaborated with cross-functional teams and MSPs to develop and implement tailored solutions that addressed client needs and pain points effectively.Promoted data integrity with continuous and in-depth reporting, applicant tracking, and through customer management systems.Spearheaded two of the largest consulting projects to date. CSC & Raytheon with growth of 140 consultants each.Additional ExperienceDirector of Sales & Recruiting, Mascot Systems, Plano, TXBusiness Development Manager, Cap Gemini, Dallas, TXBaylor University, Bachelor of ScienceProfessional in Human Resources Certification 2013 |
