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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Tucson, Arizona Street Address
SummaryLooking to be in a position utilizing strong organizational, interpersonal and professional leadership skills. I wish to attain the maximum level of customer service satisfaction through my knowledge of business, medical, clinical research and professional experiences. I stay abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training seminars. I am able to combine outstanding leadership, communication and management skills while fostering a cooperative environment with ambition and drive. I am highly driven, motivated, dedicated and organized. I look towards company growth and I am always ready to take on new skills and challenges.SkillsEMRMicrosoft WordMicrosoft ExcelMicrosoft OutlookLead TechLead CRALanierObstetrics Surgical TechnicianOB/GYNNeonatal CarePhlebotomyVital signsMedidaxDDETen KeyIntergyWindows 7-10RaveRave MedidataInformData LabsERTAlmacPerceptive informatics,Trial lineIntralinksInvivo DataQuintilesCovanceMedrioSales ForceDocument requirementsSpecimen HandlingScheduled ProficiencyProtocol DevelopmentReport PrepProtocol DevelopmentPhlebotomyCase Report Management (CRM)Medication DistributionResearch ExperienceRecords MaintenanceTrial OversightDatabase OrganizationData analysisSchedule CoordinationProtocol OverviewQuality AssuranceDocumentation RequirementScheduling ProficiencyProtocol OverviewReport PreparationLaboratory Results ManagementMeeting CoordinationTeamsOracleEBAR LabelsClinPlusBioclinicaViedocEPICSalesmanagerExperienceWatching Over Mothers and Babies Tucson, AZClinical Research Coordinator02/2023 - 05/2023Kept patient care protocols and clinical trial operations in compliance.Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.Collected, processed and delivered specimens from trial participants.Adhered to standards in areas involving data collection, research protocols and regulatory reporting.Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.Organized, analyzed and modeled study data.Monitored subject enrollment and tracked dropout details.Took vital signs and collected medical histories as part of study protocols.Gathered and reviewed study data.Conducted screening interviews to determine eligibility of possible subjects.Educated participants on studies and anticipated outcomes.Placed orders for medications to be used in studies.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Understood and followed oral and written directions.Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.Prioritized and organized tasks to efficiently accomplish service goals.Assisted with customer requests and answered questions to improve satisfaction.Cornerstone HealthTucson, Az.Medical Assistant02/2022-09/2022PPD Tucson, AZClinical Research Associate09/2021 - 12/2021Participated in an educational training workshop for three months, activities and professional development programs to become a successful CRA.Adhered to good clinical practices, operating procedures and regulatory requirements.Presented reports from training sessions at workshops attended.Attended meetings and reported on activities and resolutions.Received certificate at end of program but unfortunately was sick with Covid at placement time.Health Decisions Tucson, AZSr. Clinical Research Associate05/2021 - 08/2021Support the medical writing team and regulatory personnel with the preparation of reports, summary documents, and regulatory submissionsExtensive use of Excel, PowerPoint and WordData Management entriesResponsible for the coordination and logistics managing 10 external study sites, labs and doctors' officesHome based office70% travelMonitor response from 10-25 sitesPerformed pre-study, closeout and interim visits to check on study activities.Evaluated proof of eligibility and consent for participants.Reviewed site regulatory binder to check collection procedures and completeness of paperwork.Discussed prerequisites to maintain team productivity for project goals and objectives.Identified potential threats to properly manage project risks.Maintained detailed records of experimental protocols and data in laboratory notebooks.Participated in regulatory activities and submission by adhering to an independent ethics committee and regulatory board.Adhered to standards in areas involving data collection, research protocols and regulatory reporting.Kept patient care protocols and clinical trial operations in compliance.Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.Lead over 20 employees who were at sites or at home bases as Clinical Research TechniciansAssessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.Skywest Airline Rock Springs, WYCross Utilization Agent08/2018 - 06/2019Responsible for passengers traveling safe to and from.Processes passengersLoad and unload of passengers and bagsSafety of aircraftPrepared reports and other documents.Trained and mentored new or less experienced staff members to effectively secure national borders. Lead ramp agent over 10 employees.Prevented illegal trafficking of people, narcotics and contraband into the country.Sweetwater Memorial Hospital Rock Springs, WYNUS Nursing Unit Secretary06/2017 - 08/2019Responsible for Emergency Room CoordinationsAnswers phone calls for Physicians and staffProcesses patients chartsMonitors rooms and patientsPrepare patient transfer packetsProcess all requests of the physiciansCall other departments for services to come to ERAdhered to HIPAA requirements to safeguard patient confidentiality.Answered telephones, scheduled and confirmed appointments, communicated with patients, staff and visitors while using HIPPAManaged front office, billing and administration tasks to streamline workflow.Lead Emergency room technician. In charge of other technicians and processed payroll.Scheduled tests, lab work or x-rays for patients based on physician orders.Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications..Ordered and maintained supply inventory for the medical office.Completed relevant insurance and other claim forms.Interviewed patients to complete case histories and intake forms.Routed laboratory or diagnostic results to appropriate staff.Arranged hospital admissions and transfers of patients as required.University of Arizona, CATS Research Center Tucson, AZClinical Research Coordinator & Specialist08/2016 - 06/2017Kept patient care protocols and clinical trial operations in compliance.Working with the Institutional offices in negotiations Developing a detailed cost analysis, negotiating the budget with the Sponsor (i.ePharmaceutical company or granting agency) Working with several different departments throughout the University of Arizona College of Medicine and Banner University Medical Center.Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.Collected, processed and delivered specimens from trial participants.Adhered to standards in areas involving data collection, research protocols and regulatory reporting.Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.Organized, analyzed and modeled study data.Monitored subject enrollment and tracked dropout details.Took vital signs and collected medical histories as part of study protocols.Gathered and reviewed study data.Conducted screening interviews to determine eligibility of possible subjects.Educated participants on studies and anticipated outcomes.Demonstrated leadership by making improvements to work processes and helping to train others.Ventana Medical Systems Inc Tucson, AZClinical Research Associate12/2014 - 11/2015Monitor assisting with the planning and execution of clinical studies related to new diagnostic assays being considered to submit to the FDA for approval.Established and updated site monitoring schedule and served as project head for several investigational sites.Designed/implemented extensive training program for new hiresCoached and trained other CTA, CRA's and Study Coordinators at sitesExperience with Trial master filesWas Lead CRA over 20 sites with total of over 50 employees, physicians and staff. Also Lead CRA over Associates here at Ventana. In charge of schedules, hours and processing payroll.Experience with putting together binders, notebooks, files and sending out to the sites I worked withCollaborated with team members from Research and Development, Quality, Regulatory, Data Management, Biostats, and Marketing personnel to insure product design meets customer requirementsExtensive network of external resources and contactsSupport the medical writing team and regulatory personnel with the preparation of reports, summary documents, and regulatory submissionsExtensive use of Excel, PowerPoint and WordData Entry Management and electronic data capturing systems for integrity and compliance. Responsible for the coordination and logistics managing 10 external study sites, labs and doctors' offices.Performed pre-study, closeout and interim visits to check on study activities. Reviewed site regulatory binder to check collection procedures and completeness of paperwork.Achieved project-specific quality and performance standards and provided documentation and communication. Performed pre-study site evaluations, site initiations, interim monitoring and study close-out visits while collecting regulatory documentation.Genova Clinical Research/Arizona Research Enterprises Tucson, AZClinical Research Coordinator03/2011 - 08/2014Responsible for conducting clinical trials using good clinical practice monitorI was in charge of payroll and scheduling staffTraveled to physicians offices for studyPrimary responsibility is the protection of human subjectsWorking with the institutional official in contract negotiationsKept patient care protocols and clinical trial operations in compliance.Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.Collected, processed and delivered specimens from trial participants.Adhered to standards in areas involving data collection, research protocols and regulatory reporting.Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.Organized, analyzed and modeled study data.Took vital signs and collected medical histories as part of study protocols.Gathered and reviewed study data.Conducted screening interviews to determine eligibility of possible subjects.Educated participants on studies and anticipated outcomes.Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.Demonstrated leadership by making improvements to work processes and helping to train others.Prioritized and organized tasks to efficiently accomplish service goals.St. Joseph's Hospital Tucson, AZLabor/Surgical Technician & Clerk01/2003 - 10/2010Assisted the physicians in the delivery of babiesResponsible for the care of 12 to 24 postpartum mothers and children after deliveriesPerformed labs and obtained vital signsConducted an Operating Room Competency Surgical Class that trained staff on how to correctly prepare patients for surgeryAssisted nurses with venipuncture lab draws at time of admitPrepared and arranged nurse's station to ease the workflowTrained nurses and new employeesSupported over 30 doctors in cesarean sections, hysterectomies, tubal ligations and episiotomiesOrdered supplies and stocked supply unitEstablished and created all new charts for the Labor and Delivery UnitAddressed patient bleeding and applied sterile dressings to close wounds.Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.Maintained proper sterile field during surgical procedures.Handed instruments and supplies to surgeons and surgeons' assistants.Prepared dressings or bandages, applying or assisting with application following surgery.Cleaned and restocked the operating room, gathering and placing equipment and supplies.Provided technical assistance to surgeons, surgical nurses or anesthesiologists.Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.Monitored and assessed operating room conditions and patient and surgical team needs. Collaborated with staff to cultivate efficiency and prepare for scheduled and emergency procedures.Trained approx. 150-200 staff members on operating room procedures, infection control and safety and functionality procedures.Dr. Judith Riley, OBGYN Tucson, AZMedical Assistant01/2009 - 01/2011Performed front office and back office duties during regular clinic hours.Front office duties such as; greeting and checking in patients, insurance verification, answering phones, billing and payroll Incorporated outside records into charts and EHR.Covered both front and back office when vacations were takenBack office duties were; shot injections, exams, vital signs and entering information into the ob chartThis was a second job to my primary duties at St Joseph's Hospital.Prepared treatment rooms for patients by cleaning and maintaining equipment and restocking supplies.Measured vital signs and took medical histories to prepare patients for examination.Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.Organized charts, documents and supplies to maintain team productivity.Responded to patient callbacks and phone-in prescription refill requests.Labeled and completed lab requisitions using ICD and CPT coding.Carondelet St. Joseph's Hospital Tucson, AZFinancial Counselor01/1998 - 01/2001Worked with insurance companies to verify eligibility of all in/out patientsResponsible for achieving positive revenue for the hospital on a daily basisReviewed and verified financial data to determine program eligibility.Assisted patients without healthcare coverage to find resources, services and assistance needed.Interviewed patients and families, answering questions regarding the financial process during such sessions. Advocated for patients by contacting insurance carriers and obtaining necessary benefits information. Liaised between physician, patient and insurance carrier to verify that each party had necessary information.Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.Promoted business to increase customer base and grow revenue.Consulted with clients to assess and meet short- and long-term financial goals.Developed and deepened relationships with new and existing clients to advance progress and improve business.Increased assets under management by offering investment and insurance solutions to clients.Offers a diversified set of solutions and full scope of investment products and services to meet clients' best interests.Carondelet St. Joseph's Hospital Tucson, AZCashier Duties, Emergency Room Clerk01/1997 - 04/1997Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receiptsAdmitted patients into the ER/URGENT CARE Area.Obtained insurance verification for patients.Checked in ambulances with patients upon arrival.Delivered a high level of customer service to patrons using active listening and engagement skills.Healthdyne Perinatal ServicesHome Obstetrical Care Clerk06/1992 - 04/1994Performed all clerical duties including answering phones and data entryOrdered SuppliesMonitored appointments for all patients, schedules and reschedulesGreeted all patients, put them on the monitors and did quick assessment before seeing the nurseEducation and TrainingPima Community College Clinical Research AAS 05/2013Rincon High School 06/1989Certifications2003-Present CPR and First Aid Certified. 2003 PCT/Surgical Technical Class, St. Joseph's Hospital, top 5 in class.2003 Phlebotomy certified at St.Josephs Hospital |
