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Click here or scroll down to respond to this candidateELIJAHTURNEREMAIL AVAILABLEom1Fayetteville, GA Street Address
Advanced Operations Manager offering over 7 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. Along with Results-oriented business leader with more than 5 years of experience in day-to-day business operations management.PROFESSIONAL SUMMARYColiseum Medical Center - SecretaryMacon, GA 01/2015 - CurrentWingstop - ManagerFayetteville, GA 01/2015 - 07/2023WORK HISTORYEvaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.Drove year-over-year business growth while leading operations, strategic vision and long-range planning.Established and administered annual budget witheffective controls to prevent overages, minimize burn rate and support sustainability objectives.Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.Delivered business strategy and developed systems and procedures to improve operational quality and team efficiencyDeveloped value-added solutions and approaches byleveraging trends in customer marketplaces andindustries.Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.Developed and maintained relationships with customers and suppliers through account development.SKILLS Microsoft Excel Tax SoftwareEquipment and InstrumentSterilizatoin Microsoft PowerPoint Office Staff Leadership Manage Budgets Multi-Line Phone Systems Report Writing Database Maintenance Business CorrespondenceVerbal and WrittenCommunicationAccount ReconciliationsKnowledgeFlorida State UniversityTallahassee, FL 04/2012BBA: Business ManagementEDUCATIONRed Roof - Front Desk ReceptionistFayetteville, GA 02/2012 - 03/2020Kens Food - Quality Assurance AnalystMcDonough, GA 02/2012 - 02/2016Maintained professional, organized, and safeenvironment for employees and patrons.Onboarded new employees with training and new hire documentation.Maximized performance by monitoring daily activities and mentoring team members.Cross-trained existing employees to maximize teamagility and performance.Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.Introduced higher standards for customer service and increased efficiency by streamlining operations.Supervised employees and assessed performances todetermine training needs and define accurate plans for decreasing process lags.Resolved customer issues quickly and notified supervisor immediately when problems escalated.Confirmed important personal and payment information for compliance with security and payment card industry standards.Created and achieved product quality objectives and met product specifications.Fixed identified issues to increase productivity and boost workflows.Supported company in maintaining work environmentfocused on quality, communication, collaboration,integration, and teamwork.Mentored and coached team members on QA topics and strategies.Created and gained project approval on project test plans.Wrote and maintained detailed internal documentation on developed systems.Reviewed public-facing information for accuracy,relevancy and timeliness as desired by leadership.Organized and maintained work environment to allow for maximum productivity. |
