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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with administrative and leadership experience. Able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure quality. Maintain and safeguard patient privacy and confidentiality.Certifications Emergency Care Institute First Aid and CPR # D78VY752SZZD.Utilize written and verbal communication skills while remaining dependable and well-organized.Healthcare Industry Software Dentrix Dental Management Software.Communication Platforms Zoom, Skype.Microsoft Office Applications MS Word, MS Excel, MS PowerPoint, MS Outlook.Typing Speed 45 WPM.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & PhysiologyHIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2022 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate Fortis College Diploma Dental Assistant, 2014Completed internship at the office of Dr. Katrice L. Thomas, DDS in Montgomery, AL from 01/2014 03/2014. WORK EXPERIENCEUltimate Medical Academy Prattville, AL 09/2020 03/2022 Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations. Candidate's Name (cont.)Dollar General Prattville, AL 01/2015
02/2021Key Holder / Retail Cashier / Customer ServiceOpened and closed store, completed bank deposits, answered inbound phone calls, and checked in vendors.Counted inventory, prepared weekly orders, processed refunds and exchanges, and upsold products to customers.Encouraged customers to sign up for company app, trained new employees, and counted down cash drawers.Rang up purchases, accepted payments, and maintained communication with customer throughout checkout.Morris Builders Prattville, AL 01/2006
03/2020Administrative Assistant / SecretaryLeft due to COVID-19 pandemic, prepared invoices and shipments, and scheduled and cancelled appointments.Accepted inbound phone calls, collected payments, and verified that they were posted to correct account.Maintained confidential records and files, accepted bids for clients, ordered supplies, and handled mail.Provided information to callers, maintained positive attitude, and completed email and mail communication.New Beginnings Childcare Deatsville, AL 11/2009 07/2014 Child Care ProviderPrepared and taught daily lesson plans, maintained daily records of child activities, development, and behavior.Collected and submitted immunization records, answered inbound calls, and consulted with parents.Helped improve social, small motor, and large motor skills, and taught letters and numbers to children. VOLUNTEER EXPERIENCEMount Sinai Senior Community Center Prattville, AL 2003 PresentVolunteerPlan and implement games and events for senior citizens and help with field trips.Prepare and deliver donation bags to seniors throughout the community. |
