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Click here or scroll down to respond to this candidateCandidate's Name
Des Plaines, IL Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional SummaryAccomplished IT Project Manager and Business Analyst with experience in various industries and in multiple IT positionsLiaison between business stakeholders and IT, interpreting business needs into IT requirementsManaged multiple projects through complete developmental life cycle on time and on budgetBachelor of Science in Mathematics and Computer Science, with an MBA in Information Systems and Operations ManagementSkills obtained from business analysis and project management positions were essential for success in non-IT roles: organizational, problem-solving and communication skills were key when working at day school with students, director, parents, and colleaguesWork ExperienceSt. Nectarios Day School, Palatine, IL 2013 to PresentAssistant Preschool Teacher / Preschool Teacher / Substitute TeacherPromoted to Preschool Teacher after a year of being an assistant and taught all years from 2s to PreK: planned, prepared and delivered lessons and created a conducive learning environmentBrentwood Elementary School, CCSD 59, Des Plaines, IL 2009 to 2012Lunchroom Supervisor and Office AssistantSupervised and assisted students during lunch and recess periods: provided clerical support to office staffSouth Loop Club, Chicago, IL 2007 to 2023Promotions Assistant and Office ManagerPrepared promotional material, managed social media accounts, posted job openings, and completed other administrative tasks as needed: created spreadsheets for manual liquor inventory management and managed social media accountsFacilitated a successful sale of business and building, working with real estate brokers, lawyers and accountantsAT&T / SBC Communications Inc. / Ameritech Communications Inc., Rosemont, IL and Hoffman Estates, IL 1997 to 2006Sr. Project Manager, Business Systems Support / Project Manager, Business Systems Support,2001-2006Managed multiple IT projects for Long Distance Networking including monthly releases of Access Service Requests modificationsAll projects were delivered on time and on budget: scope changes managed through defined changed management processesProject Lightspeed U-verse sub-team member, worked on a cross-functional teamParticipated in team interviews of external candidates for business analyst positionsSpecialist, Business Systems Support, 1998-2001Collaborated with business stakeholders to create requirements, build business process models and map those into MetaSolvs Telecom Business System (TBS) application for a successful implementation of this initiativeMember of cross-functional TBS implementation team: provided technical support and developed process flows for error handling and network provisioningRegular contributor to departmental newsletterWorked with team to define and incorporate new internal IT process modelProvided estimates for IT deliverables with respect to program updates for Frame Relay / ATM design and provisioning projectsMember of Ameritech to SBC transition project teamWorkflow management, Customer Networking Support, Billing and Reporting SystemsLiaison between business networking team and other IT functionsTeam Leader, 1998-1998Led team that gathered requirements from the network organization for an RFP: the overall effort resulted in the identification of a system that met identified business needsLiaison between business and external contractorsSystems Analyst, 1997-1998Supported Long Distance Consumer and Business Network teamsDeveloped business requirements and built data flowMFS / WorldCom, Oakbrook Terrace, IL 1996 to 1997Business Systems AnalystLiaison between business and IT. Translated business needs into IT system requirementsLead analyst for ASR (Access Service Request) changesParticipated in MFS - WorldCom merger transition team: trained WorldCom staff on various systems, operations, and processesKeller Graduate School of Management / DeVry, Inc., Oakbrook Terrace, IL 1991 to 1996Manager, IT Operations, 1994-1996Administered the schools central student records system, including hardware, database and softwareManaged the relationship with the systems developer with respect to issues and upgradesDeveloped and taught PC short courses to teach adult graduate students basic skills in internet usage and other MS applicationsManager, Technical Support and Curriculum Coordinator, 1991-1994Member of Curriculum Coordinator Team: contributed to updating TCOs for Information Systems curriculum and lead creator of introductory IS classMaintained the school's student computer labs and administrative systems at all campuses nationwide, hardware and softwareTheir Keller Educational Database System (KEDS) was used for student records and was run on a Wide Area Network with dedicated terminals and specially configured wiring: main contact for any related hardware or software issues as well as set upKEDS was specifically created by an external contractor for Keller Graduate School, worked closely with him with respect to program, database and hardware changesCreated ad hoc reports using SQL queriesDotted line responsibility to oversee computer lab assistants at multiple locationsVranas & Associates Real Estate Management, Chicago, IL 1989 to 1991IT SupportProvided user support on newly introduced property management accounting systemBasic bookkeeping and data entry: configured and ran accounting reportsCreated system user documentationVolunteer ExperiencesVolunteer for various organizations and events: churchs Youth Ministries Program Advisor, Sunday School teacher, church festival, craft fair, Christmas pageant, Des Plaines Public Library bookmobileHigh School Choral Boosters Board Member and chair for multiple committeesJunior High School Music Parents Association SecretaryChaired Scholastic book fair for 4 years, exceeding financial goals each year, and managed book inventory to be distributed to students for birthdays and summer readingGreek School PTO Board: co-chaired bake sales for 2 years and exceeded fundraising goalsElementary school head room parent: coordinated activities for classroom and active PTO memberEducationUniversity of Illinois at Chicago, Chicago, ILMBA, Information Systems and Operations ManagementUniversity of Illinois at Chicago, Chicago, ILBS, Mathematics and Computer ScienceSkills and CertificationsMS Office Suite: Word, Excel, Access, Power Point, Publisher, Outlook, ProjectAdobe Photoshop EssentialsSQL (UNIX)MetaSolv Telecom Business Solutions (TBS)Business Analysis Training Certificate; Project ManagementCricut Design Space, Canva and social media platformsProficiently bilingual, English and GreekEarly Childhood Illinois Certified Training |
